Associate Director
Location: Stamford
Posted on: June 23, 2025
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Job Description:
Associate Director, ISG Information Services Group Americas,
Inc., Stamford, CT (remote): Provide direction for multiple Managed
Services engagements. Oversee indirect offshore teams that support
governance of large IT outsource managed service agreements (MSA)
for clients. Responsible for overall delivery & client
satisfaction, high-level client interaction, project status mgmt &
reporting, identifying, & selling add'l value-add work for clients,
& supporting sales opportunities. Support clients in interpreting
contracts w/ their IT service providers. Draft contracts between
ISG & clients, incl. SOW, Financial Provisions, & Service Levels.
Review & manage dvlpmt of any client-facing documentation rel. to
tech deployments, process workshops, & transaction support. Must
have LL.B, B.C.L., or foreign equivalent & 5 yrs exp. as a
Contracts Manager, Contracts Analyst, or similar role. Req'd exp.
must incl. 5 yrs exp. in a: (i) Client-facing role leading/managing
a team supporting governance of large IT outsource MSA; or (ii)
Service provider role responsible for mgmt & delivery of large
outsource MSA. Exp. may be gained concurrently. Position eligible
for telecommuting from any location in U.S. International &
domestic travel req'd up to 25%. Apply at: isg-one.com/careers.
Keywords: , Hartford , Associate Director, IT / Software / Systems , Stamford, Connecticut
