Head of AI Platform Engineering
Company: MassMutual
Location: Boston
Posted on: January 5, 2026
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Job Description:
Job Description The Opportunity MassMutual is redefining the
future of financial services through the transformative power of
Artificial Intelligence, Machine Learning, and Generative AI. As a
recognized leader in AI innovation (ranked 8th overall and 2nd for
AI innovation in the Evident AI Insurance Index), we are seeking a
visionary executive to architect and scale the AI, ML, and GenAI
platform that will underpin MassMutual’s next era of growth,
customer experience, and operational excellence. As the Vice
President of AI, ML & GenAI Platform Engineering, you will set the
strategic direction and lead the engineering of a secure, scalable,
and enterprise-grade platform that accelerates the adoption and
impact of advanced AI and ML solutions across the organization. You
will be at the forefront of enabling MassMutual to responsibly
harness the full potential of agentic AI, LLMs, and next-generation
machine learning to drive business transformation. The Team Join a
world-class Research & Development organization comprised of data
scientists, ML engineers, AI platform engineers, social scientists,
and product leaders. We are united by a passion for innovation, a
commitment to ethical AI, and a drive to deliver measurable value
for our clients, financial professionals, and policyholders. Our
culture values creativity, courage, and accountability, and thrives
on close partnerships with academia, government, and the global
fintech ecosystem. Strategic Impact & Responsibilities - Architect
the Future of AI at Scale: Design and deliver the core AI/ML/GenAI
platform that empowers MassMutual to rapidly prototype, deploy, and
operationalize advanced AI solutions—enabling everything from
personalized customer journeys to intelligent automation and risk
analytics - Accelerate GenAI and ML Adoption: Build and evolve a
cloud-native, multi-tenant platform that supports the full
lifecycle of machine learning and generative AI—from data ingestion
and feature engineering to model training, fine-tuning, deployment,
and monitoring - Operationalize Responsible AI: Embed robust MLOps
and LLMOps practices, governance, and ethical guardrails to ensure
transparency, compliance, and trust in all AI-driven solutions -
Drive Enterprise Transformation: Partner with senior leaders to
align AI platform capabilities with strategic business priorities,
unlocking new revenue streams, operational efficiencies, and
differentiated customer value - Lead and Inspire Top Talent:
Attract, develop, and retain a diverse, high-performing team of
AI/ML engineers and platform specialists. Foster a culture of
innovation, experimentation, and continuous learning - Advance the
State of the Art: Stay ahead of emerging trends in agentic AI,
retrieval-augmented generation, multi-modal models, and next-gen ML
architectures. Champion the integration of cutting-edge research
into scalable, production-ready solutions - Catalyze Collaboration:
Lead cross-functional teams and collaborate with product, research,
and business stakeholders to ensure AI/ML/GenAI initiatives deliver
measurable business outcomes Minimum Qualifications - Advanced
degree in Computer Science, Engineering, or related field - 10
years of engineering experience, with 5 years leading AI/ML
platform or infrastructure teams - Deep expertise in AI/ML/GenAI
technologies, cloud-native architectures (AWS, Azure, GCP),
MLOps/LLMOps, and modern data/ML toolchains - Proven track record
of delivering enterprise-scale AI/ML platforms and solutions -
Exceptional strategic thinking, problem-solving, and communication
skills - Demonstrated ability to lead in a highly collaborative,
matrixed environment Preferred Qualifications - Experience in
financial services or regulated industries - Strong publication or
patent history in AI/ML/GenAI - Demonstrated success translating
research into business impact at scale What to Expect at MassMutual
- Direct influence on the company’s AI/ML/GenAI strategy and
technology roadmap - Regular engagement with R&D, executive
leadership, and cross-functional teams - Access to world-class
learning, development, and networking opportunities - A
values-driven culture that prizes ethics, integrity, and inclusion
- Competitive compensation, comprehensive benefits, and
industry-leading rewards LI-MC1 MassMutual is an equal employment
opportunity employer. We welcome all persons to apply. If you need
an accommodation to complete the application process, please
contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights
under the California Consumer Privacy Act (CCPA), please visit our
California Consumer Privacy Act Disclosures page.
Keywords: MassMutual, Hartford , Head of AI Platform Engineering, IT / Software / Systems , Boston, Connecticut
