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Director, Workforce Solutions

Company: The Travelers Companies, Inc.
Location: Hartford
Posted on: September 13, 2020

Job Description:

Job ID: R-2824

Job Category: Human Resources

Location: Hartford, CT

Additional Locations: Nationwide

Posted Date: August 24, 2020

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Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

Job Description Summary

The Director, Workforce Solutions will be responsible for serving as an employee resource with respect to issues of fairness and equity. This position is responsible for partnering with Legal and various HR COE’s including Employee Relations, HR Analytics, Compensation, HR Generalists, Talent Acquisition, Enterprise Organization Effectiveness and Diversity & Inclusion to gather and analyze feedback from employees and provide business intelligence to identify potential issues and trends while working with the appropriate leaders to implement solutions as needed.

Primary Job Duties & Responsibilities

Partners with VP of Workforce Solutions and independently leads environmental scans or sensing sessions for employees on an ongoing basis to gather candid and real-time employee feedback regarding employee workplace experiences, company culture and improvement opportunities.

Partners with VP of Workforce Solutions and independently works with Travelers’ HRGs, EOE, ER, Compensation and Diversity and Inclusion to assist leaders, where appropriate, in developing action plans and ensuring implementation.

Corresponds with employees on issues of fairness and equity post investigations to discuss the outcome of the investigation, make sure employees feel heard, and discuss next steps moving forward.

Reviews internal HR policies and procedures to assess whether there is potential bias and makes recommendations om process improvement.

Creates the methodology to synthesize data from multiple internal and external sources to identify trends, best practices and competitor positions and tactics and reports out on information learned.

Minimum Qualifications

Minimum of eight years related work experience in human resources roles.

Broad knowledge of human resources processes including employee relations, performance management, organization development, diversity and inclusion, compensation and talent acquisition.

Education, Work Experience, & Knowledge

Seasoned human resource professional, typically with ten or more years of experience, with most experience preferred in related roles (Employee Relations, HR Generalist, Diversity, Employment Law).

College degree in Human Resources, Industrial Relations, business or other related course of study or equivalent.

Related work experience in a complex, matrixed and global corporate environment. Insurance industry knowledge a plus.

Superb listener who knows how to build and establish trust in people at all levels. Employee sensing session and environmental scan experience a plus.

Job Specific Technical Skills & Competencies

Excellent oral and written communications skills with the ability to develop and deliver presentations.

Strong project management skills with the ability to effectively manage completing priorities, multitask and execute on deliverables.

Excellent problem solver with an analytical mindset. Ability to collect data, gather metrics and report on outcomes.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

Careers at Travelers

When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger. It also means being part of a team comprised of 30,000 + talented and passionate people that are evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.

In 2018 we contributed $25 Million to the communities where we live and work.

Keywords: The Travelers Companies, Inc., Hartford , Director, Workforce Solutions, Other , Hartford, Connecticut

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