Provider Contracting Senior Manager - New England

Company: Cigna
Location: Hartford
Posted on: September 13, 2020

Job Description:

Location Virtual, US Category Operations Posted Date: 06/17/2020 Job Id 20009726

This position serves as an integral member of the Provider Contracting Team and reports to the Provider Contracting DirectorMarket Lead. This role is a key contributor to the development of the strategic direction and is accountable for the management of contracting and network management activities for multiple local geographies.

DUTIES AND RESPONSIBILITIES

Directly manages a contracting team or geography, providing leadership and mentoring to their direct reports.

Manages increasingly complex contracts and negotiations for fee for service and sophisticated value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups) for one or more geographies.

Proactively builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy.

Initiates, nurtures and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.

Manages strategic positioning for provider contracting, develops networks and identifies and acts upon opportunities for greater value-orientation and risk arrangements.

Identifying and implementing alternative network initiatives. Supports and provides direction to develop network analytics required for the network solution.

Responsible for meeting unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.

Identify and manages initiatives that improve total medical cost and quality.

Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives.

Prepares, analyzes, reviews, and projects financial impact of high spend or increasingly complex provider contracts and alternate contract terms.

Creates and / or oversees the development of “HCP” agreements that meet internal operational standards and external provider expectations. Ensures the accurate implementation, and administration through matrix partners.

Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.

Manages key provider relationships and is accountable for critical interface with providers and business staff.

Demonstrates comprehensive knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.

Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.

POSITION REQUIREMENTS

Bachelor’s degree strongly preferred; preferably in the areas of Finance, Economics, Healthcare or Business related. Significant industry experience will be considered in lieu of a Bachelor degree. MBA or MHA preferred.

Minimum of 5 years contracting and negotiating experience involving complex delivery systems and organizations required.

Prior experience managing direct reports and leading project teams in a non-centralized work environment preferred.

Experience in developing and managing key provider relationships including senior executives.

Knowledge of complex reimbursement methodologies, including incentive based models required.

Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners.

Intimate understanding and experience with larger, more complex integrated delivery systems, managed care, and provider business models.

Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization.

The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations.

Customer centric and interpersonal skills are required.

Demonstrates managerial courage and change leadership in a dynamic environment.

Superior problem solving, decision-making, negotiating skills, contract language and financial acumen.

Knowledge and use of Microsoft Office tools.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com.  Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

About Cigna Employment with Cigna, including employment within the LDP program, is at-will; that is, it is not for a specified period of time and can be terminated at any time for any reason, with or without cause or notice, by me or by Cigna. LDP programs, policies and processes may be changed by Cigna at any time.

Keywords: Cigna, Hartford , Provider Contracting Senior Manager - New England, Other , Hartford, Connecticut