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Territory Sales Manager - New Haven, CT

Company: JUUL Labs
Location: Hartford
Posted on: September 13, 2020

Job Description:

There are one billion adult smokers in the world. And Juul Labs’ technology can help them transition away from combustible cigarettes, eliminate their use and combat underage usage of our products.

Every employee – from our commercial team to our facilities crew – must be singularly focused and remain dedicated to delivering on that mission, because adult smokers deserve alternatives.

None of this is easy, but it’s who we are and why we exist.

Our Mission

To transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products.

Our Promise

At Juul Labs, we promise The Space To Pursue. You have the agency, the capacity, the full and equitable opportunity to go after whatever brought you here and build a career of a lifetime.

Our People

We are a thriving team of scientists, engineers, designers, supply chain experts, customer service and business professionals, deeply committed to our mission.

Our values are our way of being – they represent who we are and guide the decisions we make.

As we seek to build a sustainable enterprise, our values are actionable and inform how we support each other in service of our mission.


We are bound together in service of solving one of society’s most intractable problems.


We put in the work to foster balanced and fair relationships that demonstrate respect and build credibility.


We act responsibly in service of our mission—on behalf of our colleagues and stakeholders.


We strive for excellence of our products and our programs – exceeding expectations.

We move collectively with conviction to create new to the world solutions as we work towards our mission.

Juul Labs exists to help end the era of combustible cigarettes. We are led in this mission by an award-winning team of relentlessly curious and innovative product designers, engineers, business and consumer service teams.

We are passionate about providing alternatives to combustible cigarettes for adult smokers, while combating underage use. If you share this vision, we’re looking for a diverse group of high achievers to join our team.

Headquartered in Washington D.C. and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, Juul Labs is disrupting one of the world’s largest and oldest industries.

Position Overview:

The Territory Sales Manager is responsible for managing and growing an assigned territory within the New Haven, CT territory by adding new points of distribution, establishing relationships with our Retail Partners and their staff, distribution partners and their sales reps, and others to provide them with valuable insights about the industry/category, our leading innovative products, consumer profiles/trends to consistently exceed their expectations in our knowledge and attentiveness to their overall business needs and the growth of their overall business in the category. Proficiency in sales technologies, including but not limited to CRM software, communication technologies and software, etc. is necessary for success in this role. We are looking for individuals who thrive in an energetic, creative, innovative and data-driven environment. Candidates should have the talent to execute successfully on these challenging business objectives. If you have those qualities and want to succeed in a fast-moving and exciting environment, we want to give you an opportunity to maximize your potential and begin an exciting career with Juul in our New Haven, CT territory.

We’re looking for employees who are motivated to take on responsibility, accountability, and want an opportunity to really make a difference. Our sales professionals do this by educating retailers, distribution partners and connecting with our adult tobacco consumers in a "1 on 1" manner with the purpose of gaining trial and transitioning adult smokers from combustion cigarettes to JUUL as well as drive retailers and influencer engagement and advocacy.

Key Responsibilities:

Devise Sales strategies with the goal of increasing points of distribution, shelf space, product positioning, consumer awareness, trial, conversion, and ultimately user acquisition.

Drive growth of the JUUL Labs business via merchandising, increased SKUs/door, pricing, and programs.

Plan, organize and execute sales strategies and territory plans.

Develop SWOT and territory analysis and execute sales strategies against analysis with data-driven decision making.

Manage top-performing doors within a designated geographic patch to call on established accounts and prospect new traditional and nontraditional retailers Execute merchandising for chain convenience stores

Sell and execute commercial priorities with independent convenience stores, specialty retailers (Vape, Smoke, Tobacconists), etc.

Work collaboratively within your sales district and region to drive the business objectives forward.

Proficient and or adept at using today’s sales technologies and software, especially CRM - SalesForce, to identify, analyze, and act upon leads, opportunities, sales funnels, customer data.

Selling and executing local, regional, and national Trade Marketing and branding initiatives into existing and prospective accounts.

Achieving OKR’s (KPI’s) set for the company, regional team, and individual performance.

Building deep “Trusted Advisor” relationships with store managers/owners and distribution partner’s sales teams by providing expertise and knowledge of the industry, retail strategies, and sales tactics.

Engaging in product training, demos, consumer awareness, branding, and acquisition initiatives.

Enthusiastically promoting the marketing message and product mix through direct discussions with retailers using data and analytical proficiency, as well as using influencing skills to promote a beneficial business plan for JUUL and our retail partners.

Consistently representing yourself and applying Juul Labs company values in all business interactions It is expected that Territory Sales Managers will become not only a passionate product and industry/category experts, as well as a valuable business consultant/advisor whose analysis, judgment and knowledge of the consumer and industry dynamics make for a valuable partner to all of our customers; retail partners, distribution partners, etc.

Possibly attend trade shows and events to market products.

Possibly attend retailer and distributor product and sales training events.

Drive retailer engagement and improve retailer satisfaction and advocacy.

Create buzz and increase consumer demand for products.

Communicate plans to leadership. Be able to develop compelling presentation decks to gain approval for ideas as well as communicate results.

Assess both successes and failures with actionable plans for continuous improvement.

Skills and Experience Required:

Minimum 1–3 years experience, CPG, Spirits, Tobacco and/or consumer electronics a plus

Key Attributes Necessary for Success

Good understanding of a test and learn approach

Willingness to operate out of your comfort zone in a new industry

Great communicator using technology (PowerPoint, excel, teleconferences, etc.)

Able to make data-driven decisions

Capability to discern important factors from noise in a busy role

Proficiency, and aptitude of basic computer skills, and CRM software (SalesForce).

Proficiency in and willingness to learn new sales technology and data analytics.

Positive attitude and emotional IQ in a hyper-growth, fast-paced, continually evolving environment.

The ability to take initiative and be creative, while simultaneously taking direction.

Willingness to learn and grow personally and professionally.

Bi-lingual considered an asset


Bachelor’s degree or equivalent experience.

A place to grow your career. We’ll help you set big goals - and exceed them

People. Work with talented, committed and supportive teammates

Equity and performance bonuses. Every employee is a stakeholder in our success

Cell phone subsidy, commuter benefits and discounts on JUUL products

Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)?  *


Are you legally authorized to work in the location you are applying to?  *


Do you have a family member who is an officer or employee of a government or public international organization? For purposes of this question, “family member” is defined as a parent/stepparent, grandparent, uncle/aunt, sibling/stepsibling or child/stepchild.  *


If you answered yes to the question above, what is your relationship to the family member who is an officer or employee of a government or public international organization? (If you answered no to the question above, please select not applicable.)  *







Not applicable

What is the name of the government agency and their role? (Please enter “not applicable” if you don’t have a family member who is an officer or employee of a government or public international organization.)  *

Please verify that you are 21+ years old.  *

Please select

To learn about our information collection practices, including the categories of information we collect and how we use it, please read our Privacy Policy available at https://www.juul.com/privacy-policy .

For Example: LinkedIn, Website, Ad, Referral from existing Juul Labs employee (Include Full Name)

U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Juul Labs are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Please select Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:


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Deaf or hard of hearing

Depression or anxiety



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Intellectual disability

Missing limbs or partially missing limbs

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Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: JUUL Labs, Hartford , Territory Sales Manager - New Haven, CT, Other , Hartford, Connecticut

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