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Senior Director, Quality & Safety

Company: Hartford HealthCare
Location: Hartford
Posted on: October 19, 2020

Job Description:

Job Description

Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Work where every moment matters. Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Position Summary: The Senior Director of Quality and Safety leads the implementation of strategic planning, program development, and operations for the clinical quality and safety programs and initiatives that support patient populations and service lines throughout the Hartford HealthCare system. In collaboration with the Vice President for Quality and Safety, the Senior Director directs the provision of the highest quality patient care and effective utilization and allocation of resources, ensuring the development, implementation, and evaluation of quality and safety related policies, practices, programs and services consistent with Hartford HealthCare's mission, goals, and objectives. Key Accountabilities: * Directs the redesign and refinement of a system support quality management model. Leads with the quality team to identify quality, safety and cost reduction opportunities. Develops strategies to improve performance and safety in the design and refinement of care delivered across the system * Assists in the development of one standard approach and work for HHC Quality. Provides leadership for planning, management, implementation, integration and coordination of Quality in support of system goals * Leads efforts to develop and deploy an organizational performance measurement strategy for quality and patient safety that includes a systematic approach to measurement, benchmarking, and reporting * Works with HHC partners to identify performance measures and benchmarks and develops and deploys consistent approaches to reporting to support Balance Score Card initiatives * Oversight for quality and safety data collection, quality reporting, dashboard development and creation of reports for quality assessment and communication to clinical staff, medical leadership, clinical councils and executive leadership * Collaborates with Integrated Care Partners, Payer Contracting, ITS and Informatics with Regulatory Electronic Health Record Reporting. Brings subject matter expertise to this program (meaningful use/ inpatient quality reporting, PQRS, MIPs and MACRA) * Collaborates with quality and provider teams to identify safety gaps, systematic approach to resolution and ensuring the adherence to a high reliability culture * Develops performance plans for all direct reports. * Leads through example, utilizing the H3W Leadership Behaviors. Provides mentoring, coaching, counseling and direction, collaborates with staff at regular intervals. Foster an environment conducive to on-going learning and education Qualifications * Bachelor's degree in Nursing or related clinical field is required. Master's in a related field is required (MHA, MBA, MPH, MSN, MS) * Five plus years of quality leadership is required * Fifteen plus years of clinical experience is required * Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) is required * Current Registered Nurse license in CT is preferred * Knowledge of federal and state regulatory requirements * Highly effective analytical, organizational, and problem solving skills. * Skilled in improvement methods (LEAN, Six Sigma, Improvement science) and data analytics (Excel, control charts) * Strong knowledge of performance improvement methodologies and statistical process control tools * Intellectually facile, will have the ability to be conceptually creative, grasp large amounts of information quickly, and articulate conclusions in a clear manner * Visible leader with excellent interpersonal communication skills who relates well with all levels of the organization * A creative, forward thinking leader with the proven ability to engage, coach and mentor direct reports, colleagues and other key stakeholders * An understanding of health care data management, utilization management, clinical evaluation science and outcomes measurement across the continuum We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment . SDL2017

Keywords: Hartford HealthCare, Hartford , Senior Director, Quality & Safety, Other , Hartford, Connecticut

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