Retail Service Representative - Hartford, CT Area
Company: Masco Support Services
Location: Hartford
Posted on: January 12, 2021
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Job Description:
Job DescriptionAbout Masco Support Services: Masco Support
Services, a division of Masco Corporation, is a dynamic team
dedicated to exceeding our customer's expectations. We are a group
of customer centric organizations providing practical analytics,
relevant customer insights, and targeted project execution.
Supporting multiple retailers, we fully use our shared resources
and processes to provide our Masco family of brands value driven
customer support and coordinated service solutions.Workplace and
Culture:Diversity is a core value of Masco Support Services
culture. Our sustainable professional organization provides
wonderful benefits and professional career growth opportunities.We
value the diversity, community participation, intellectual
enthusiasm, creative pursuits of our employees. We're an open,
ethical, highly engaged and collaborative organization that values
trust, transparency and mutual respect for each other. We consider
the importance of consistently embracing diversity and evolving our
employees professional career development.Career Opportunity:We are
actively seeking a Retail Service Representative to join our team
in the Hartford, CT area!Work Responsibilities:As the Masco
Representative, you will:* Provide associate, store-wide, and
district-wide product knowledge through in-aisle and classroom
style training* Participate in Customer Sales events including
commercial/contractor events and how-to clinics* Provide brand
representation for an array of Masco product, including returns
evaluations and product support on a limited basis, and
project/reset visibility* Perform Market Intelligence related
activities, including competitive shops, product, brand, and
customer feedback, and customer observance surveys* Support
showroom reset execution* Create and execute sales driven
activities* New hire training support* Individual expense/budget
management* Maintain and grow relationships within Lowe's and The
Home Depot; ensuring goals and expectations are exceeded with
quality serviceDiverse Skills and Experience That You Will Bring to
the Role: * High School diploma or equivalency required* Basic
knowledge of home improvement, renovation or construction industry*
Understanding of personal computers and competence in standard
office software, including Microsoft Word, Excel, PowerPoint, and
Outlook* Capable of performing basic financial/retail analysis*
Effective use of organizational and time management skills in a
fast-pace environment* Proficient interpersonal,
verbal/presentation and written communications skills* Capable of
delivering product knowledge training and demonstrations to small
and large groups* Able to deliver superb customer service in a big
box/warehouse environment* Experience operating hand tools,
cordless drill, panel saws, etc.* Must have a good driving record
and cannot have had license suspended within the last three years,
or have other driving actions against you such as driving under the
influence of drugs or alcohol* Willingness to travel overnight as
needed, up to 15% of the timeWhat We Offer:* Competitive salary
plus bonus-earning potential* Paid Time-Off* Monthly cell phone
allowance* Company laptop/iPad* Healthcare benefits such as
medical, dental, and vision* 401K saving plan with company match*
Tuition assistance programOur Interviewing Methods:After you have
applied to our current posting, we will review your resume. If your
resume is a match for our current opening, we will contact you to
request an interview.Keywords: product sales, product distribution,
product training, product availability, inventory replenishing, POG
compliance, planning, project execution, relationship development,
relationship retention, customer relations, customer
serviceCompanyMasco Retail Sales Support, Inc.ShiftFull or Part
TimeFull time Masco Corporation (the "Company") is an equal
opportunity employer and we want to have the best available persons
in every job. The Company makes employment decisions only based on
merit. It is the Company's policy to prohibit discrimination in any
employment opportunity (including but not limited to recruitment,
employment, promotion, salary increases, benefits, termination and
all other terms and conditions of employment) based on race, color,
sex, sexual orientation, gender, gender identity, gender
expression, genetic information, pregnancy, religious creed,
national origin, ancestry, age, physical/mental disability, medical
condition, marital/domestic partner status, military and veteran
status, height, weight or any other such characteristic protected
by federal, state or local law. The Company is committed to
complying with all applicable laws providing equal employment
opportunities. This commitment applies to all persons involved in
the operations of the Company regardless of where the employee is
located and prohibits unlawful discrimination by any employee of
the Company.Masco Corporation is an E-Verify employer. E-Verify is
an Internet based system operated by the Department of Homeland
Security (DHS) in partnership with the Social Security
Administration (SSA) that allows participating employers to
electronically verify the employment eligibility of their newly
hired employees in the United States. Please click on the following
links for more information.E-Verify Participation Poster: English &
SpanishE-verify Right to Work Poster: English, Spanish#LI-DNI #CB,
#MONS-MRSSI
Keywords: Masco Support Services, Hartford , Retail Service Representative - Hartford, CT Area, Other , Hartford, Connecticut
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