Senior Homeowners Field Adjuster
Company: National General Insurance
Location: Hartford
Posted on: January 12, 2021
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Job Description:
Primary Purpose:Responsible for confirming coverage,
investigating, negotiating, setting reserves and settling covered
claims of moderate to complex exposure within their personal
settlement authority. Perform duties in accordance with the Claim
Handling Guidelines and managerial direction. Mentor and train
other adjusters as needed. The ideal candidate for this role will
be located in either NYC or Connecticut.Essential Duties and
Responsibilities:Following is a summary of the essential functions
for this job. Other duties may be performed, both major and minor,
which are not mentioned below. Specific activities may change from
time to time.* Provide the best possible claim service to both
internal and external customers* Promote teamwork and proactively
seek opportunities to assist fellow associates with common
challenges, i.e. systems use, file quality, etc.* Perform thorough
investigation, confirm and interpret coverage issues and draft the
appropriate reservation of rights or disclaimer letters as needed
for manager approval; refer files to SIU when qualifying issues
arise* Complete an inspection of the property damage including
completion of a Xactimate Report package* Solicit estimates and
photographs on smaller losses utilizing MyClaimPics to desk adjust
claims* Retain cause and origin experts, engineers, building
consultants and/or any other necessary experts as warranted with
manager approval; obtain police, fire, weather reports, etc., as
needed* Responsible for proper and timely reserving in accordance
with our reserving philosophy* Update the claim database system
with proper and adequate coding and documentation* Utilize and
maintain diary on all open claims* Review all bills, estimates and
Proofs of Loss prior to making settlement and payment of claim*
Make recommendations to manager on damages exceeding adjuster's
authority* Review vendors' bills for accuracy and resolve any
billing issues or inconsistencies with the vendor* Determine
subrogation/salvage potential on all claims; refer claim to
subrogation when warranted* Handle or oversee CAT claims as
necessary* Mentor and/train other adjusters as neededRequired
Skills and Competencies:The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.* Bachelor's Degree
or in-lieu of degree equivalent education, training and
work-related experience* Obtain/Maintain appropriate licensing or
educational requirements* Possess solid knowledge of Homeowners
policies, endorsements and state/local regulations* Ability to
analyze and apply coverage on medium to complex loss scenarios*
Ability to operate with a proactive claim handling mind set to
drive results* Ability to resolve conflicts, problem solve and
empathize with customers, both internally and externally* Ability
to successfully work in a fast paced environment* Proficient in
Microsoft Office (Word, Excel, Outlook, PowerPoint)* Proficient in
estimate writing software* Possess professional oral and written
communication skillsDesired Skills:* 5+ years of experience in
Property claims* Proficient in writing and reviewing scope of
damages and estimates
Keywords: National General Insurance, Hartford , Senior Homeowners Field Adjuster, Other , Hartford, Connecticut
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