MRIS Program Coordinator
Company: Catholic Charities
Location: Hartford
Posted on: January 12, 2021
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Job Description:
POSITION SUMMARY: The Program Coordinator provides pre-arrival
activities, outreach for resources, initial intake and assessment,
advocacy, case planning, service coordination, and case management
for refugee families. This person will function as part of the
administrative/management team.GENERAL DUTIES and RESPONSIBILITIES:
* Responsible for assignment, coverage and flow of service for all
refugees * Maintains a caseload* Responsible for case management
staff's implementation of program policies and procedures (e.g.,
reports, referrals and documentation) within MRIS program(s).*
Participates in regular administrative team meetings to evaluate
and review program issues and services.* Consults regularly with
other MRIS program(s)* Establishes and maintains contacts with
other agencies, landlords and community groups who collaborates for
the well-being of our refugee families* Advocates for programs and
for clients served by MRIS* Leadership tasks and assignments from
the Director of MRIS in areas of research, professional
development, community relations and inter-Agency functions.*
Performs other related work as required.* PQI Functions: * Ensure
and monitor the consistent collection of data by direct reports*
Identify patterns and trends of program services* Compare data
outcomes against established agency benchmarks * Develop and
implement improvement plans as needed, eliminating any identified
problems* Use results of data to inform decision making * Other
related duties as assigned JOB EXPECTATIONS:* Follows all CCAOH and
MRIS policies and procedures* Represents MRIS program
professionally within the CCAOH agency and in the community*
Maintains a positive and respectful work attitude* Communicates
proactively with Director of MRIS, Medical Clinical Supervisor,
Volunteer Coordinator and other regional refugee Case Managers *
Utilizes the MRIS and MRIS Client Management systems, a web-based
data management system to document all case work related to the
MRIS program* Actively participates as a member of the MRIS
Management teams including PQI* Utilizes an empowerment approach
with clientsJob Requirements:QUALIFICATIONSBachelor's Degree from
an Accredited University and/ or an Associate Degree with five
years experience of which three years are as a casework
practitioner and one of which is in casework supervision.Preferred
M.S.W. or MFT Degree from an accredited University or will consider
graduate degree in related field preferred.COMPETENCIES: * Thorough
knowledge of Resettlement Services * Thorough knowledge of
Cooperative Agreement as outlined by the Department of State* Self
motivated and self-directed.* Demonstrates proficiency in using
computers including but not limited to aptitude in using: Microsoft
Word, Outlook and Excel; and electronic medical records. *
Proficiency of oral and written communication skills.* Ability to
manage multiple tasks and meets timelines.* Excellent planning
skills and ability to manage details.* Ability to work well with
individuals at all levels, both internally or externally and works
to create a team environment.* Demonstrates the ability to work in
a capacity that meet contract compliance, provide high quality
service to clients, and meet progressively increased program and
client outcomes.* Experience with program implementation.* Ability
to understand and meet program compliance requirements.* Able to
meet agency compliance standards, including ensuring documentation
and assessment.* Possess skills required to assist in training
personnel in relevant program duties.* Thorough knowledge of
TFA/TANF eligibility criteria and services* Capable of maintaining
a flexible schedule* Dedicated to promoting cultural wellness on
the job* Must have appropriate language skills and cultural
familiarity with population to be served.EMPLOYEE BENEFITSCatholic
Charities offers access to a comprehensive array of benefits,
including:For Good Health: Medical, Prescription, Dental and Vision
insuranceFor a Secure Future: Life, AD&D and Long-term
disability insuranceFor Retirement: 403(b) Plan, with employer
matching contributions for eligible employeesFor Career
Advancement: Training and development opportunities and for
Licensed Clinicians ability to apply for the education Loan
Forgiveness Program under The National Services Health Corp.For
Work Life Balance: Generous paid time off; including vacation and
sick time.Employee Assistance Program (EAP) - Free and confidential
counselingCatholic Charities Inc., Archdiocese of Hartford is in
compliance with all applicable discrimination laws. All hiring,
promoting, and transferring is done on a non-discriminatory basis
without regard to membership in any protected class. EEO/ AA/ M-F/
VET/ DISABLED.
Keywords: Catholic Charities, Hartford , MRIS Program Coordinator, Other , Hartford, Connecticut
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