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MRIS Program Coordinator

Company: Catholic Charities
Location: Hartford
Posted on: January 12, 2021

Job Description:

POSITION SUMMARY: The Program Coordinator provides pre-arrival activities, outreach for resources, initial intake and assessment, advocacy, case planning, service coordination, and case management for refugee families. This person will function as part of the administrative/management team.GENERAL DUTIES and RESPONSIBILITIES: * Responsible for assignment, coverage and flow of service for all refugees * Maintains a caseload* Responsible for case management staff's implementation of program policies and procedures (e.g., reports, referrals and documentation) within MRIS program(s).* Participates in regular administrative team meetings to evaluate and review program issues and services.* Consults regularly with other MRIS program(s)* Establishes and maintains contacts with other agencies, landlords and community groups who collaborates for the well-being of our refugee families* Advocates for programs and for clients served by MRIS* Leadership tasks and assignments from the Director of MRIS in areas of research, professional development, community relations and inter-Agency functions.* Performs other related work as required.* PQI Functions: * Ensure and monitor the consistent collection of data by direct reports* Identify patterns and trends of program services* Compare data outcomes against established agency benchmarks * Develop and implement improvement plans as needed, eliminating any identified problems* Use results of data to inform decision making * Other related duties as assigned JOB EXPECTATIONS:* Follows all CCAOH and MRIS policies and procedures* Represents MRIS program professionally within the CCAOH agency and in the community* Maintains a positive and respectful work attitude* Communicates proactively with Director of MRIS, Medical Clinical Supervisor, Volunteer Coordinator and other regional refugee Case Managers * Utilizes the MRIS and MRIS Client Management systems, a web-based data management system to document all case work related to the MRIS program* Actively participates as a member of the MRIS Management teams including PQI* Utilizes an empowerment approach with clientsJob Requirements:QUALIFICATIONSBachelor's Degree from an Accredited University and/ or an Associate Degree with five years experience of which three years are as a casework practitioner and one of which is in casework supervision.Preferred M.S.W. or MFT Degree from an accredited University or will consider graduate degree in related field preferred.COMPETENCIES: * Thorough knowledge of Resettlement Services * Thorough knowledge of Cooperative Agreement as outlined by the Department of State* Self motivated and self-directed.* Demonstrates proficiency in using computers including but not limited to aptitude in using: Microsoft Word, Outlook and Excel; and electronic medical records. * Proficiency of oral and written communication skills.* Ability to manage multiple tasks and meets timelines.* Excellent planning skills and ability to manage details.* Ability to work well with individuals at all levels, both internally or externally and works to create a team environment.* Demonstrates the ability to work in a capacity that meet contract compliance, provide high quality service to clients, and meet progressively increased program and client outcomes.* Experience with program implementation.* Ability to understand and meet program compliance requirements.* Able to meet agency compliance standards, including ensuring documentation and assessment.* Possess skills required to assist in training personnel in relevant program duties.* Thorough knowledge of TFA/TANF eligibility criteria and services* Capable of maintaining a flexible schedule* Dedicated to promoting cultural wellness on the job* Must have appropriate language skills and cultural familiarity with population to be served.EMPLOYEE BENEFITSCatholic Charities offers access to a comprehensive array of benefits, including:For Good Health: Medical, Prescription, Dental and Vision insuranceFor a Secure Future: Life, AD&D and Long-term disability insuranceFor Retirement: 403(b) Plan, with employer matching contributions for eligible employeesFor Career Advancement: Training and development opportunities and for Licensed Clinicians ability to apply for the education Loan Forgiveness Program under The National Services Health Corp.For Work Life Balance: Generous paid time off; including vacation and sick time.Employee Assistance Program (EAP) - Free and confidential counselingCatholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.

Keywords: Catholic Charities, Hartford , MRIS Program Coordinator, Other , Hartford, Connecticut

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