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Sr. Salesforce Product Owner

Company: CVS Health
Location: Hartford
Posted on: April 4, 2021

Job Description:

Join #TeamCVS - We're Hiring! - Sr. Salesforce Product Owner in Hartford, CT US - CVS HEALTH cvshealth.com Main menu

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    • Sr. Salesforce Product Owner Sr. Salesforce Product Owner Apply Now Job Title: Sr. Salesforce Product Owner Job ID: 1521342BR Location: CT - Hartford-PA - Blue Bell-MA - Boston-NY - New York-IL - Chicago-AZ - Phoenix Street Address: 151 Farmington Ave Category: Aetna Job Description
      Dynamic, fast-paced position supporting the Clinical Engagement Salesforce Console. This role is part of Aetna's Clinical Technology Enablement Organization with focus on Campaign Management and Omni-Channel Engagement that enables Care Managers to reach our members. The position will lead strategy, become a trusted advisor and be able to talk the talk with Salesforce Technology. Join our team of Product Owners and be on the front lines of influencing/delivering Clinical Engagement Channels.

      Required Qualifications
      -Excellent communication and negotiation skills with various level of management, ability to translate business need into system requirements is a must.
      -Strategic thinker, that understands and can bring together the end to end healthcare concepts that result in improved member experiences.
      -Concise documentation of decisions, workflows, controls points, and business processes as reference to support approved project scope.
      -Works across all program teams to track business readiness status, identify risks and issues for escalation and determine readiness for implementation
      -Develops regular executive reporting to demonstrate progress on business readiness-Supports the implementation of Agile methodology, identifying opportunities to advance Agile principles at the team and program level-Identifies process gaps and opportunities for optimization across the program
      -Collaborates and partners with other teams to ensure all workflow processes and interdependencies are identified and addressed.-Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.
      -Collaboratively works across teams to obtain agreement from all impacted parties

      Preferred Qualifications
      - 5+ years of Salesforce technology experience
      - 10+ years Project Management experience
      - Experience with Clinical Program Management and/or Digital Channels
      -Proven track record in meeting project milestones, negotiating for resources and determining work priority- Excellent business acumen
      -Ability to effectively negotiate project priorities across various business units and stakeholders
      -Able to present data and project goals. Plus gather information from Cross Functional Team Members
      -Experience with Omni-Channel technologies a plus (Telephony, CTI, WFM, Chat, Email, SMS, Video, Etc.)
      -Advanced skill level with MS Office Program: Excel, PowerPoint and Visio

      #LI-DI1

      Education
      -Salesforce Administrator Certified a MUST with Service or Sales Cloud Consultant Certification a Huge Plus. Note: applicants may be considered without Salesforce Certs that have significant background experience however; will be required to obtain SF Admin in within 90 days and SF Service within 6 months of employment.

      -Bachelor degree required

      Business Overview
      At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
      We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Apply Now Chat with a Recruiter Not ready to apply? Join our talent community We are committed to a workplace that supports diversity, inclusion and belonging. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site. We provide reasonable accommodations to individuals with disabilities. To request an accommodation, including a qualified interpreter, written information in other formats, translation or other services, please email AdviceandCounsel@cvshealth.com or call 877-805-9511.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or--cvshealthsupport@us.ibm.com .--For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or--cvs_support@modernhire.com .The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. We encourage you to visit our COVID-19 resource center at--https://cvshealth.com/covid-19 --to learn more.--Please be aware that CVS Health does not will never solicit money or offer payment for job applications, nor do we ask candidates to email or submit any personal information over unsecured channels. To learn more, please visit--https://jobs.cvshealth.com/FAQ . EEO IS THE LAW EEO IS THE LAW SUPPLEMENT Changing the future of health care at CVS Health It's a New Day in Health Care at CVS Health CVS Health Colleagues Represent Heart at Work About CVS HealthAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. Quick Links
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          • Sitemap -- Copyright 1999 - 2020 CVS Health IMPORTANT SECURITY ALERT:--Please be aware we will never ask you to join a Google Hangout, request you to purchase your own equipment, or pay to apply, and you will never receive an email from a third-party email service such as Yahoo or Gmail. For more information - click here.

Keywords: CVS Health, Hartford , Sr. Salesforce Product Owner, Other , Hartford, Connecticut

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