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Sr.Claim Director (EPL)

Company: Chubb
Location: Hartford
Posted on: May 3, 2021

Job Description:

The Senior Claim Director, under minimal direction from the manager, investigates and resolves claims promptly, equitably, and within established best practices guidelines.


  • Investigating and resolving high exposure, high risk Employment Practices Claims.
  • Ensuring high level of customer service and claim file quality.
  • Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing counsel through trial, and developing and managing strategy for complex coverage litigation.
  • Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation.
  • Attending arbitrations, mediations, trials, as needed.
  • Developing resolution strategies and negotiating settlements.
  • Reviewing legal budgets and legal and third-party vendor's bills.
  • Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.
  • Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.


Duties may include, but are not limited to:

  • Day to day handling of substantial caseload of line of business claims.
  • Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
  • Analyze coverage and communicates coverage positions, as warranted, with minimal direction of supervisor and coverage unit.
  • Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages.
  • Direct and monitor assignments to experts and underlying defense counsel.
  • Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure.
  • Set timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.


  • Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.
  • Approximately 7 years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.
  • Law degree preferred.
  • Property & Casualty Adjusters licenses in required jurisdictions within 90 days of employment. Failure to obtain the license within 90 days will result in termination of employment.

Desired Traits

  • Ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Excellent interpersonal communications and negotiation skills.
  • Ability to deal with customers in a professional manner.
  • Authoritative knowledge of CHUBB coverage, products, services, and liabilities.
  • Ability to self-motivate and self-start.
  • Ability to make independent decisions using CHUBB best practices for guidance.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, negotiation and customer service skills.
  • Capable of dealing with highly visible and demanding customers.
  • Highly organized and able to respond to insureds and internal and external business partners in a timely manner.
  • Must be able to effectively work in a team environment.
  • The Senior Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

Keywords: Chubb, Hartford , Sr.Claim Director (EPL), Other , Hartford, Connecticut

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