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Microsoft 365 Enterprise Mobility & Security SME

Company: Avanade Inc.
Location: Hartford
Posted on: May 3, 2021

Job Description:

We are looking for a customer focused, analytical, and high energy Security Engineering consultants to join our team who will be responsible for delivering Security projects to our client base in Avanade's Northeast footprint. The Security Engineer will handle the technical aspects of supporting & onboarding customers and client partners to the Microsoft cloud with a focus on Azure Active Directory, M365 / O365 & IAM. This role entails providing proactive mentorship and remediation assistance, and as the technical consultant you will drive the technical execution and delivery of projects.Key business metrics & responsibilities will include:Execute, manage, and lead customers & partners thru the onboarding process by providing remote mentorship and following standard methodologiesUtilize your demonstrated technical ability and leadership to assist with resolution of issues and removing any adoption blockersAssist customers and partners with configuration of onboarding tools and processesAnalyze, develop, and communicate key onboarding process and technology improvement feedback for the development/engineering teams in order to improve the entire deployment cycleDevelop, foster, and maintain effective working relationships with various groups within the organization including engineering, account teams, enterprise servicessupport, and partner teams to deliver key business metricsGood communication skills to effectively drive recommendations and prioritize across various customers, partners, senior leaders, and organization boundariesTeammate and collaborator with excellent follow up and documentation skills. Must be able to work and develop a positive relationship with customers of various size and complexityAmbitious engaging individual with a confirmed history of demonstrated technical ability and leadership.Ability to resolve root cause of technical issues either on own or in a collaborative scenario. Strong problem-solving skills are necessaryKnowledge of cloud-based technologies and able to explain why cloud computing is transforming positive change across industriesAbility to manage time effectively and accurately maintain a weekly schedule of customer engagementsMust be comfortable with ambiguity and open to change while striving for clarity to drive positive business impactCandidate RequirementsHands-on experience with Active Directory, DNS, Group Policy, PowerShell. ADFS and Identity experience is a plusWindows Server administrative experience, including one or more of the following: Windows Server 2008, 2008 R2, 2012, 2012 R2Microsoft Exchange Server experience, including one or more of the following: Exchange 2010, 2013, 2016. And Exchange specific experience should include an understanding of mail transport protocols (POP/IMAP/SMTP), DNS records (CNAME, MX, SPF), Message Tracing, Malware/Spam Filtering, and networking fundamentalsWorking experience administering mobile devices on at least one of these platforms: Android, iOS, Blackberry, or Windows Mobile. Experience with at least one of these MDM platforms is preferred: AirWatch, Intune, Mobile IronDemonstrable experience configuring mail clients (Outlook Desktop, mobile clients) and trouble-shooting connectivityWindows Desktop OS experience: Windows 7, 8.1, and/or Windows 10. Knowledge of Microsoft Office 2013 or 2016 is also recommendedAbility to trouble-shoot technical issues up through tier 2Above all - the desire and ability to learn is key, and more important than previous experience with a long list of technologiesNice to havesI&AM, ADFS, IIS, SCCM, Network Firewall experience. Microsoft Cloud technologies: Azure Active Directory, Office 365Microsoft Office Suite DeploymentSharePoint, Microsoft Teams and Skype for Business Administrative experienceMacOS experienceMailbox migration experience with GroupWise and/or Lotus NotesMicrosoft certifications: MCSA Office 365 or MCSA/MCSE in another disciplineDepth of knowledge is more critical than years of experienceEmployment TransparencyAvanade Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status. The EEO is the Law poster is available here and poster supplement is available here The Pay Transparency Policy is available here Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at or call (206) 239-5610 and let us know the nature of your request and your contact information. By using this site, you agree that we can place Cookies on your device. See our Job Applicant Data Privacy Statement and Cookies statement.

Keywords: Avanade Inc., Hartford , Microsoft 365 Enterprise Mobility & Security SME, Other , Hartford, Connecticut

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