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Senior Business Analyst

Company: American Modern Insurance Group
Location: Hartford
Posted on: May 3, 2021

Job Description:

Job Description

Facilitate the development of complex business processes and associated application functionality by partnering with business representatives to elicit explicit and implicit requirements. Leverage technical knowledge and relevant industry and BA discipline best practices to document general and user-specific business requirements in the most effective manner. Work closely with technical resources on the design and development of related software functionality. Lead and/or perform technical issue research and facilitate resolution. Lead process improvement projects and activities in support of business initiatives. Support and assist with planning, coordination and execution of User Acceptance Testing (UAT) to ensure solutions delivered meet business needs. May also participate in the preparation and delivery of training materials and work with cross-functional teams to help investigate and resolve system-related issues.


Education and Experience:

  • Bachelor's degree in Information Management, Business or equivalent work experience
  • Business Analyst training or certification (CCBA, CBAP) a plus
  • 5+ years' experience in Business Process and IT Systems Analysis including requirements definition is required, 7+ years' is preferred
  • Project management experience a plus
  • Insurance and/or service delivery industry experience or experience working with insurance systems
  • Hands on experience with both Waterfall and Agile methodologies

Knowledge and Skills:

  • Knowledge of HSB Engineering systems or similar systems/products
  • Knowledge of Munich Re global and HSB IT local service offerings available to the business
  • Knowledge of HSB's policies, products, processes, and associated business practices and principles
  • Demonstrated expertise in a variety of Business Analyst methodologies, tools and techniques
  • Excellent verbal and written communication skills, including grammar, punctuation and organization
  • Strong analytical and problem-solving skills and demonstrated ability to influence and negotiate
  • Strong interpersonal skills including leadership, collaboration, diplomacy and conflict management
  • Ability to work independently and as a member of a cross-functional integrated team
  • Ability to articulate and translate ideas and concepts into solid business requirements
  • Ability to handle multiple projects/assignments simultaneously and meet tight deadlines
  • Ability to communicate to both business and technical experts at various levels throughout the organization
  • Excellent organizational and time management skills
  • Strong customer focus with demonstrated skills and behaviors representing the interests of assigned business areas
  • Understands project plans and the system development lifecycle and is able to clearly articulate roles, project goals and timelines
  • Demonstrated ability to make decisions in an informed, confident and timely manner
  • Excellent PC skills and proficiency in Microsoft Office suite (Excel, PowerPoint, Word, Visio, OneNote)

At Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment Type

Full Time

Additional Information

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Keywords: American Modern Insurance Group, Hartford , Senior Business Analyst, Other , Hartford, Connecticut

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