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Production Support Analyst

Company: Insight Global
Location: Hartford
Posted on: May 3, 2021

Job Description:

Job Description A large healthcare client is looking for a Production Support Analyst to join their team. Their main responsibility is to look after day to day issues, incidents, defects, etc within the teams main application. From a production support perspective, they will be responsible for determining root cause and failures, and the impact of the failures (how many authorizations impacted, how long has it been happening, how many members impacted, etc). They will also write SQL queries, modify existing stored procedures to pull the data, and create regular reports which could be executed for determining failures. They will also support hot fixes/major releases. Minimum Requirements -Experience and knowledge of SQL Server 2012/2016-Experience creating ad-hoc reports-Team Player and Critical Thinking-Experience working directly with both internal and external business partners, vendors, etc-Excellent communication, strong soft skills

Keywords: Insight Global, Hartford , Production Support Analyst, Other , Hartford, Connecticut

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