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Microsoft 365 Enterprise Mobility & Security SME

Company: Avanade
Location: Hartford
Posted on: May 31, 2021

Job Description:

We are looking for a customer focused, analytical, and high energy Security Engineering consultants to join our team who will be responsible for delivering Security projects to our client base in Avanade's Northeast footprint. The Security Engineer will handle the technical aspects of supporting & onboarding customers and client partners to the Microsoft cloud with a focus on Azure Active Directory, M365 / O365 & IAM. This role entails providing proactive mentorship and remediation assistance, and as the technical consultant you will drive the technical execution and delivery of projects.

Key business metrics & responsibilities will include:

  • Execute, manage, and lead customers & partners thru the onboarding process by providing remote mentorship and following standard methodologies
  • Utilize your demonstrated technical ability and leadership to assist with resolution of issues and removing any adoption blockers
  • Assist customers and partners with configuration of onboarding tools and processes
  • Analyze, develop, and communicate key onboarding process and technology improvement feedback for the development/engineering teams in order to improve the entire deployment cycle
  • Develop, foster, and maintain effective working relationships with various groups within the organization including engineering, account teams, enterprise servicessupport, and partner teams to deliver key business metrics
  • Good communication skills to effectively drive recommendations and prioritize across various customers, partners, senior leaders, and organization boundaries
  • Teammate and collaborator with excellent follow up and documentation skills. Must be able to work and develop a positive relationship with customers of various size and complexity
  • Ambitious engaging individual with a confirmed history of demonstrated technical ability and leadership.
  • Ability to resolve root cause of technical issues either on own or in a collaborative scenario. Strong problem-solving skills are necessary
  • Knowledge of cloud-based technologies and able to explain why cloud computing is transforming positive change across industries
  • Ability to manage time effectively and accurately maintain a weekly schedule of customer engagements
  • Must be comfortable with ambiguity and open to change while striving for clarity to drive positive business impact

Candidate Requirements

  • Hands-on experience with Active Directory, DNS, Group Policy, PowerShell. ADFS and Identity experience is a plus
  • Windows Server administrative experience, including one or more of the following: Windows Server 2008, 2008 R2, 2012, 2012 R2
  • Microsoft Exchange Server experience, including one or more of the following: Exchange 2010, 2013, 2016. And Exchange specific experience should include an understanding of mail transport protocols (POP/IMAP/SMTP), DNS records (CNAME, MX, SPF), Message Tracing, Malware/Spam Filtering, and networking fundamentals
  • Working experience administering mobile devices on at least one of these platforms: Android, iOS, Blackberry, or Windows Mobile. Experience with at least one of these MDM platforms is preferred: AirWatch, Intune, Mobile Iron
  • Demonstrable experience configuring mail clients (Outlook Desktop, mobile clients) and trouble-shooting connectivity
  • Windows Desktop OS experience: Windows 7, 8.1, and/or Windows 10. Knowledge of Microsoft Office 2013 or 2016 is also recommended
  • Ability to trouble-shoot technical issues up through tier 2
  • Above all - the desire and ability to learn is key, and more important than previous experience with a long list of technologies

Nice to haves

  • I&AM, ADFS, IIS, SCCM, Network Firewall experience. Microsoft Cloud technologies: Azure Active Directory, Office 365
  • Microsoft Office Suite Deployment
  • SharePoint, Microsoft Teams and Skype for Business Administrative experience
  • MacOS experience
  • Mailbox migration experience with GroupWise and/or Lotus Notes
  • Microsoft certifications: MCSA Office 365 or MCSA/MCSE in another discipline

Depth of knowledge is more critical than years of experience

Keywords: Avanade, Hartford , Microsoft 365 Enterprise Mobility & Security SME, Other , Hartford, Connecticut

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