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Worksite Implementation Specialist - REMOTE MA, CT, NH, VT, RI

Company: MassMutual
Location: Hartford
Posted on: November 16, 2021

Job Description:

**The Opportunity** As an Implementation Specialist you will work in a fast paced, collaborative production environment, specializing in setting up electronic and paper enrollments for our Worksite Executive products. **The Team** The Implementation team is comprised of case setup experts and work with all Worksite products. The team is a customer focused and flexible, able to handle all production tasks including rush case requests within established turnaround times. We are a fast growing team, prioritizing the importance of teamwork and taking pride in supporting our business partners and customers. **The Impact:** As a Worksite Implementation Specialist your responsibilities will include, but not be limited to the following: + Review case files and sold offer letters, add enrollment data to multiple systems + Validate licensing, commission splits, agent certificates etc. as needed + Build enrollments on electronic platforms + Compile case information to ensure proper billing and offer details + Review and prepare employee census information for upload + Participate in QC activities + Provide support to internal and external business partners as required + Responsible for tracking enrollment activity and following up with external partners + Ensure high quality output, accuracy and attention to detail **The Minimum Qualifications** + High School Diploma or GED + 1+ years of customer service, benefits enrollment, or case management experience + Intermediate experience with Excel, with the ability to manipulate, sort, and filter data + Strong written and verbal communication skills + Strong problem solving, organization, critical thinking, and attention to detail **The Ideal Qualifications** + Bachelor's Degree + 1+ year of experience working with Disability Insurance products + Previous experience with enrollment platforms + Previous experience within financial services or life insurance industry **What to Expect as Part of MassMutual and the Team** + Regular meetings with the Case Set Up & Illustrations Team + Focused one-on-one meetings with your manager + Access to mentorship opportunities + Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups + Access to learning content on Degreed and other informational platforms + Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits **Salary Range:** $43,000 - $55,000 ***Commensurate with experience \#LI-BC1 \#LI-Remote **About MassMutual** We've been around since 1851. During our history, we've helped millions of people find financial freedom, offer financial protection, and plan for the future. Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. MassMutual was recognized as an Ethisphere 2019 World's Most Ethical Company, a Top Place to Work in 2019 according to The Boston Globe and named among America's Best Employers for Diversity according to Forbes 2020. MassMutual ranks No. 84 on the Fortune 500 list of largest companies. **Salary Range:** $43,000 - $55,000 ***Commensurate with experience \#LI-BC1 \#LI-Remote _MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status._

Keywords: MassMutual, Hartford , Worksite Implementation Specialist - REMOTE MA, CT, NH, VT, RI, Other , Hartford, Connecticut

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