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Customer Support Specialist

Company: J. Morrissey
Location: Hartford
Posted on: January 15, 2022

Job Description:

CSR - Customer Support Representative Job Type: Temp to hire Hours: Day shift Location: Hartford, CT Full Job Description J. Morrissey & Company is in the search for an experienced and professional CSR to join a busy support team in providing superior customer service. Responsibilities: Answer incoming calls from customers to resolve their requests in a timely and professional fashion
Follow up with customers to ensure they are satisfied
Manage several systems simultaneously to trouble shoot questions
Create, update, and follow up on request tickets
Provide assistance to other departments when necessary
Direct calls appropriately
Document calls in CRM Requirements: 2+ years in a CSR role
Team-oriented approach
Excellent customer interfacing skills INDA

Keywords: J. Morrissey, Hartford , Customer Support Specialist, Other , Hartford, Connecticut

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