Customer Support Specialist
Company: J. Morrissey
Location: Hartford
Posted on: January 15, 2022
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Job Description:
CSR - Customer Support Representative Job Type: Temp to hire
Hours: Day shift Location: Hartford, CT Full Job Description J.
Morrissey & Company is in the search for an experienced and
professional CSR to join a busy support team in providing superior
customer service. Responsibilities: Answer incoming calls from
customers to resolve their requests in a timely and professional
fashion
Follow up with customers to ensure they are satisfied
Manage several systems simultaneously to trouble shoot
questions
Create, update, and follow up on request tickets
Provide assistance to other departments when necessary
Direct calls appropriately
Document calls in CRM Requirements: 2+ years in a CSR role
Team-oriented approach
Excellent customer interfacing skills INDA
Keywords: J. Morrissey, Hartford , Customer Support Specialist, Other , Hartford, Connecticut
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