Service Coordinator
Company: Lifeway Mobility Holdings LLC
Location: Hartford
Posted on: May 7, 2022
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Job Description:
Description:
Lifeway Mobility, an established leader in the fast-growing home
accessibility industry, helps seniors with impaired mobility and
individuals with disabilities stay in their homes and remain
independent. We're seeking a tech-savvy Service Coordinator -who
has excellent Customer Service, is a team player to support
customers and assist in managing installation and service projects.
Key responsibilities for the Service Coordinator, include the
following: - Take calls from customers re: service issues,
trouble-shoot if possible, or schedule service call - Create and
send invoices, enter payments, and follow up on collections -
Request service authorizations from state agencies - Get part
prices, estimate labor hours - Order parts and track shipments -
Coordinate and pack return parts and verify credits from vendors
.
Requirements:
Our ideal Service Coordinator candidate will have the following
qualifications: - At least three years' experience in
telephone/computer-based customer service - High school diploma -
Ability to juggle phone calls and computer tasks - Experience with
Microsoft Word, Excel, Outlook, and client relationship management
(CRM) systems Lifeway Mobility is an Equal Opportunity
Employer.
Keywords: Lifeway Mobility Holdings LLC, Hartford , Service Coordinator, Other , Hartford, Connecticut
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