Salesforce Service Cloud Functional Lead
Company: Accenture
Location: Hartford
Posted on: May 10, 2022
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Job Description:
We AreAccenture's Salesforce practice, and we live to see what
this platform can do. Since we were one of the first on the scene,
we're the largest global Salesforce practice, not to mention one of
the best. In fact, we are the industry-leader for building
Salesforce solutions, and we're Master Certified in all 12
industries and clouds. We use tech like Lightning, Einstein, and
Bolt to build stronger, better relationships with customers. We are
always learning. We are building the most resourceful team on the
planet, and helping our people with new skills, training, and
support to get over 4,200 certifications including Certified
Technical Architect (CTA). Visit us here to find out more about
Accenture's Salesforce practice.You AreAn intuitive leader and you
always making sure everything runs like clockwork. You are
outstanding at establishing relationships with clients and keeping
them happy throughout projects. You use your business savvy and
lateral thinking to offer up multiple solutions, and guide everyone
along the road to success. You are an effective leader and everyone
knows it. Project teams turn to you for mentorship on sophisticated
issues and junior team members look to you as a mentor. And that's
what makes you an ideal team-builder. You set the tone, and
everyone rallies behind you to get the job done.You will need to
have an understanding of Contact Centers and/or Field Service and
the key operational metrics and performance indicators used to
manage a Customer Service environment. -The Work (Role
Responsibility)
Keywords: Accenture, Hartford , Salesforce Service Cloud Functional Lead, Other , Hartford, Connecticut
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