Diversion Specialist
Company: Mercy Housing & Shelter Corp
Location: Hartford
Posted on: May 12, 2022
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Job Description:
Community Housing AdvocatesAn Affiliate of Mercy Housing &
Shelter Corp. and My Sisters' Place Job Title: Diversion Specialist
Department: Diversion CenterReports to: Director of Programs -
Diversion, Outreach and Rapid RehousingFLSA Status:
Non-ExemptScheduled Work Times/Locations:Monday - Friday, 8:30AM -
4:30PM; flexibility for occasional nights and weekends when
necessaryLocation: 117 Wethersfield Ave, Hartford CT Job
Summary:The Diversion Specialist's primary role is to support
individuals, youth and families who are experiencing homelessness,
or are at imminent risk of becoming homeless. S/he will provide
diversion services, community outreach and referrals to expand and
complement programs already offered by the
Meriden/Middletown/Wallingford Coordinated Access Network (MMW
CAN).Duties and Responsibilities:Assess and evaluate client's risks
and barriers to obtaining and maintaining stable housing based on
the Greater Hartford Coordinated Access Network's criteria through
assessments completed via telephone or face to face.Utilize a
strengths-based and client-centered approach when conducting
interviews to help clients identify strengths, successes, and
resources that they can use to develop plans to move towards
self-sufficiency and to retain/secure permanent housing and avoid
having to enter emergency shelterUse conflict resolution and
mediation skills to resolve an individual's or family's immediate
housing crisis.Utilize community resources to link clients with
self-sustaining sources of income, benefits, and other economic
supports as well as professional resources to assist the client in
reaching their goals.Coordinate appropriate linkages to available
mainstream services (i.e., mental health services, addiction
recovery programs, medical appointments, and employment resources)
focusing on housing stability.Provide assistance for clients in
budgeting, employment search, arranging childcare, locating
permanent housing, managing medical issues, and addressing
transportation and other needs.Ensure all documentation is
completed properly and within required timelines; timely input of
all data into databases as required.Maintain appropriate and
professional relationships with partner agencies.Attend
collaborative meetings with partner agencies that will assist in
preventing and ending homelessness.Perform any other task that will
assist the agency in carrying out its mission.Required
Skills/Abilities:Self-starter, able to work and make decisions
independently. Excellent interpersonal skills: strong ability to
set boundaries with clientsAbility to collaborate with community
organizations and Supervisor.Excellent verbal and written
communication skills including in virtual settings.Excellent
organizational skills and attention to detail.Excellent time
management skills: ability to prioritize tasks.Strong analytical
and problem-solving skills with a can-do attitude.Ability to lift
boxes and other materials up to 20 pounds. Ability to adapt to the
needs of the organization and program requirements.Education and
Experience:Bachelor's degree (B.A) from an accredited college or
university, preferably in Social Work or a similar Human Service
field is preferred. Have a familiarity with housing first,
progressive engagement, and reality testing. Experience with
conflict resolution and mediation. Two (2) years relevant work
experience and demonstrated ability to provide effective services
to clients required. Needs to be culturally competent across all
populations. Bilingual a plus. Licenses and Certifications:Must
have valid Connecticut driver's license and clean driving record
with proof of automobile insurance.COVID-19 Vaccinations
RequiredCompensation & Benefits:$18-$21 per hour, based on
experience plus generous incentive compensation planCommunity
Housing Advocates provides a generous employee benefits package,
including medical, dental, retirement, short- and long-term
disability, and tuition reimbursement. Full-time employees receive
26 days of PTO (paid time off) per year, plus 12 paid
holidays.Physical Demands:The physical demands associated with the
essential functions of this job are intermittent physical activity,
such as walking, sitting and occasional lifting.Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.CHA, My Sisters' Place and Mercy
Housing and Shelter Corporation is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status. Monday - Friday, 8:30AM -
4:30PM; flexibility for occasional nights and weekends when
necessaryPI176778686
Keywords: Mercy Housing & Shelter Corp, Hartford , Diversion Specialist, Other , Hartford, Connecticut
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