Supervisor, Electric Field Operations- Underground (UG)
Company: Eversource
Location: Hartford
Posted on: May 12, 2022
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Job Description:
Check out this video and find out why our team loves to work
here! Provides leadership to ensure the safe, timely and efficient
completion of work efforts relating to the construction, operation,
maintenance, and emergency restoration of the electric distribution
and transmission systems. Ensures effective coordination among and
between individuals and departments in the district/division.
Actively promotes and enforces a safety-first work environment and
positive safety culture. Engages and motivates employees to deliver
the best possible customer experience. Supervisor to oversee
construction of Projects. Oversight of electrical Underground
contractors and Civil Contractors. Essential Functions: Accountable
for the safe execution of field activities. Sets safety
expectations with employees. Resolves safety issues/concerns in an
appropriate and timely manner. Communicates safety lessons learned
and promotes continuous learning of safe work methods, practices,
and procedures. Makes decisions and prioritizes work to ensure the
safe and appropriate use of assigned resources. Sets clear
expectations and provides ongoing feedback to employees regarding
their performance. Effectively addresses performance issues.
Conducts comprehensive performance reviews (per applicable
bargaining unit contract). Responsible for the proper application
of local union contracts and agreements. Works with managers and
employees to resolve grievances and concerns in a timely and
complete manner. Participates in pre-construction reviews and other
activities to ensure the timely and efficient execution of field
operations. Coordinates work with other utilities, other Eversource
departments, and outside contractors as necessary. Ensures work
complete within budgetary guidelines. Prepares, reviews, and
approves time, expense, materials and other company records in an
accurate and timely manner and in accordance with established
guidelines. Demonstrates and role models a customer-first attitude.
Seeks to quickly resolve customer issues by collaborating with
employees and other departments. Fulfills storm duty assignments
and participates in on-call rotation as required. - Inside
Supervisor: Responsible for continuously monitoring the work
planning process from initiation to close out for department work
performed. Serves as primary construction liaison with the Customer
Care, Engineering, Warehousing/Transportation, and Stations
Operations organizations in addition to external stakeholders such
as municipalities and other utilities. Ensures that all job
packages are construction ready and that the material availability
is adequate to meet the construction schedule. Coordinates external
agencies (ie - Telco) and internal support to ensure that critical
path is maintained on all large projects. Supports the scheduler in
producing an accurate schedule encompassing all work to be
performed in the areas within the planning window. Works closely
with the Outside Supervisors to address emergent issues and
customer priority jobs. Prepares weekly/monthly status reports
highlighting the key performance metrics for the district. Fulfills
storm duty assignments and participates in on-call rotation as
required. Technical
Knowledge/Skill/Education/Licenses/Certifications: Technical
Knowledge/Skills: Working knowledge of methods, work practices, and
procedures regarding the safe construction, operation, and
maintenance of electric T&D facilities and infrastructure at
both secondary and primary operating voltages. Possesses strong
analytical and problem-solving skills. Must maintain switching and
tagging qualifications Must have a strong knowledge of computers
and related technology and have the ability to learn and utilize
available information technologies. Education: A Bachelor's Degree
or equivalent related experience required Experience: Five to ten
years of related experience is required. Previous experience in
electric distribution is preferred. Previous experience in a
supervisory role is also preferred. Licenses & Certifications:
Valid Motor Vehicle License required. D.O.T. Driver's License
preferred Working Conditions: Must be available to work emergency
restoration assignment as required. Must be available to travel
between MA/CT/NH as necessary. Work is conducted outside, in varied
conditions and terrain including adverse weather conditions, and in
a normal office environment which requires sitting, walking,
standing, stair climbing and completion of paperwork. Drives to
various job site locations and customer premises to supervise work,
and review or discuss construction job requirements. May work with
computers for long periods of time during the day. Subject to shift
work including weekends. Off-hour on-call responsibility is
required on a rotational basis. At times requires working long
hours in response to outage situations and shift coverage
requirements. Mental Aspects: Must be able to manage multiple
activities simultaneously to meet deadlines and customer
requirements. Requires being able to effectively relate to
customers and the general-public under stressful circumstances and
for prolonged periods. Must be able to clearly articulate job and
safety related information to employees and to effectively address
performance issues in a constructive manner. Requires being able to
respond to problem situations in a timely manner at all hours of
the day or night. Leadership Behaviors/Competencies: Set and
Communicate Direction and Priorities Communicate priorities and
goals (company, department, team) Show how employee's work fits in
Provide business updates, news Communicate, communicate,
communicate Build Trusting Relationships Role model
honesty/integrity in communication and action Balance "getting
results" with concern for individual needs Have honest dialogue
with employees; get to know them Manage and Develop People Set
realistic performance objectives and expectations Give ongoing,
honest feedback; coach for success Recognize good performance Visit
crews in the field Remove obstacles to day-to-day performance
Provide tools, information, training Foster Teamwork and
Cross-functional Collaboration Encourage cooperation/remove
obstacles between work groups/departments Encourage
collaboration/peers helping peers Create a Diverse, Inclusive
Workforce Ask for employee input on work process/practice
improvements and before implementing change that will affect them
Encourage ideas Lead Change Deliver effective, positive
communications about change to your team Exhibit a "can-do"
attitude to successfully implement changes in priorities and work
processes Respond positively to new demands or circumstances Focus
on the Customer Ensure that everyone on the team understands our
customer promise and provides superior customer service Be a role
model for the team on delivering superior customer service. Please
submit a resume with your application. Worker Type: Regular Number
of Openings: 1 EEO Statement Eversource Energy is an Equal
Opportunity and Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to age, race, color, sex, sexual orientation, gender identity,
national origin, religion, disability status, or protected veteran
status. VEVRRA Federal Contractor Vaccination Information:
Eversource requires all new employees to be fully vaccinated for
COVID-19 by their first day of employment. If you have any concerns
regarding compliance with this requirement, you will need to
discuss your concerns with Eversource's HR department after you
have been made a conditional offer of employment. Eversource does
not require applicants to discuss vaccination status prior to
receipt of a conditional offer of employment and complies with all
applicable laws. Emergency Response: Responding to emergency
situations to meet customers' needs is part of every employee's
role. If employed, you will be given an Emergency Restoration
assignment. This means you may be called to assist during an
emergency outside of your normal responsibilities, work hours and
location.
Keywords: Eversource, Hartford , Supervisor, Electric Field Operations- Underground (UG), Other , Hartford, Connecticut
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