Company: Mercy Housing & Shelter Corp
Posted on: May 14, 2022
Community Housing Advocates An Affiliate of Mercy Housing &
Shelter Corp. and My Sisters' Place Job Title: Diversion Specialist
Department: Diversion Center Reports to: Director of Programs -
Diversion, Outreach and Rapid Rehousing FLSA Status: Non-Exempt
Scheduled Work Times/Locations: Monday - Friday, 8:30AM - 4:30PM;
flexibility for occasional nights and weekends when necessary
Location: 117 Wethersfield Ave, Hartford CT Job Summary: The
Diversion Specialist's primary role is to support individuals,
youth and families who are experiencing homelessness, or are at
imminent risk of becoming homeless. S/he will provide diversion
services, community outreach and referrals to expand and complement
programs already offered by the Meriden/Middletown/Wallingford
Coordinated Access Network (MMW CAN). Duties and
- Assess and evaluate client's risks and barriers to obtaining
and maintaining stable housing based on the Greater Hartford
Coordinated Access Network's criteria through assessments completed
via telephone or face to face.
- Utilize a strengths-based and client-centered approach when
conducting interviews to help clients identify strengths,
successes, and resources that they can use to develop plans to move
towards self-sufficiency and to retain/secure permanent housing and
avoid having to enter emergency shelter
- Use conflict resolution and mediation skills to resolve an
individual's or family's immediate housing crisis.
- Utilize community resources to link clients with
self-sustaining sources of income, benefits, and other economic
supports as well as professional resources to assist the client in
reaching their goals.
- Coordinate appropriate linkages to available mainstream
services (i.e., mental health services, addiction recovery
programs, medical appointments, and employment resources) focusing
on housing stability.
- Provide assistance for clients in budgeting, employment search,
arranging childcare, locating permanent housing, managing medical
issues, and addressing transportation and other needs.
- Ensure all documentation is completed properly and within
required timelines; timely input of all data into databases as
- Maintain appropriate and professional relationships with
- Attend collaborative meetings with partner agencies that will
assist in preventing and ending homelessness.
- Perform any other task that will assist the agency in carrying
out its mission. Required Skills/Abilities:
- Self-starter, able to work and make decisions
- Excellent interpersonal skills: strong ability to set
boundaries with clients
- Ability to collaborate with community organizations and
- Excellent verbal and written communication skills including in
- Excellent organizational skills and attention to detail.
- Excellent time management skills: ability to prioritize
- Strong analytical and problem-solving skills with a can-do
- Ability to lift boxes and other materials up to 20 pounds.
- Ability to adapt to the needs of the organization and program
requirements. Education and Experience: Bachelor's degree (B.A)
from an accredited college or university, preferably in Social Work
or a similar Human Service field is preferred. Have a familiarity
with housing first, progressive engagement, and reality testing.
Experience with conflict resolution and mediation. Two (2) years
relevant work experience and demonstrated ability to provide
effective services to clients required. Needs to be culturally
competent across all populations. Bilingual a plus. Licenses and
Certifications: Must have valid Connecticut driver's license and
clean driving record with proof of automobile insurance. COVID-19
Vaccinations Required Compensation & Benefits:
- $18-$21 per hour, based on experience plus generous incentive
- Community Housing Advocates provides a generous employee
benefits package, including medical, dental, retirement, short- and
long-term disability, and tuition reimbursement. Full-time
employees receive 26 days of PTO (paid time off) per year, plus 12
paid holidays. Physical Demands:
- The physical demands associated with the essential functions of
this job are intermittent physical activity, such as walking,
sitting and occasional lifting.
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. CHA, My
Sisters' Place and Mercy Housing and Shelter Corporation is an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
Monday - Friday, 8:30AM - 4:30PM; flexibility for occasional nights
and weekends when necessary
Keywords: Mercy Housing & Shelter Corp, Hartford , Diversion Specialist, Other , Hartford, Connecticut
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