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Claims Specialist

Company: AssuredPartners
Location: Hartford
Posted on: June 24, 2022

Job Description:

Overview Administers information from clients by phone, email and fax in order to process insurance claims; work with clients, adjusters, and Producers on claims status, problems, and questions. Additional responsibility for managing claims, collaborating with insureds and assisting with problem solving in conjunction with Claims Specialist and Producers. The Ideal Candidate

  • You have a customer service mindset and enjoy solving people's problems with a smile
  • You are a dependable team player and are able to get the work done as assigned to you
  • Communication, both written & verbal, is something you are good at If this sounds like you, we invite you to keep reading and apply!Responsibilities
    • Assist Accounts with ongoing claim issues.
    • Monitor claims to ensure reserves are fair/reasonable.
    • Push for reserve reductions prior to Experience Mod and Policy Renewal.
    • Reports claims for clients and works directly with both insureds and claimants to identify new claims.
    • Schedule and conduct claim review meetings with account and insurance company.
    • Handle Claim Reporting for Agency when back up needed.
    • Reviews claim forms and related documents for completeness, and calls or writes insured or other involved persons for missing information and posts or attaches information to claim file.
    • Follows up on claims to secure Adjuster and claim number and updates claim reporting information for companies.
    • Follows up on claim acknowledgements and adjuster assignments for large claims as appropriate.
    • Serves as contact for Adjuster and Insured for claims related issues.
    • Resolves coverage questions in order to provide best possible claim outcomes for clients.
    • Prepares claims information for presentations as requested.
    • Resolves customer claim issues in coordination with Claims Specialist and Producers in order to reduce E&O exposure.
    • Other duties as assigned. Qualifications
      • Advanced degree from college or technical school; or 4-8 years of related experience and/or training; or equivalent combination of education and experience
      • Valid Adjuster and Property and Casualty Agent license required
      • Tech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software
      • Strong organization and communication skills Grow, with us AssuredPartners is passionate about fueling our clients' innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.We're proud to be the fastest-growing independent insurance broker in America, but we're even prouder of the honest, caring relationships that our employees build with our clients every day.Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!

Keywords: AssuredPartners, Hartford , Claims Specialist, Other , Hartford, Connecticut

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