Remote Brand Platform Escalations Specialist
Company: VirtualVocations
Location: Hartford
Posted on: June 24, 2022
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Job Description:
A marketing platform company is seeking a Remote Brand Platform
Escalations Specialist.
Candidates will be responsible for the following:
Analyzing a client's needs and coordinate with other service or
technical departments
Developing and delivering an appropriate solution for each
client
Responding to client inquiries by reaching out via email, or Google
Meets
Skills and Requirements Include:
2+ years of escalation support experience
Self-motivated with sense of urgency for quality resolution
Excellent interpersonal and customer service skills
Ability to build rapport and trust over the email or via Google
Meets
Excellent attention to detail
Excellent verbal and written communication skills
Keywords: VirtualVocations, Hartford , Remote Brand Platform Escalations Specialist, Other , Hartford, Connecticut
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