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Remote Brand Platform Escalations Specialist

Company: VirtualVocations
Location: Hartford
Posted on: June 24, 2022

Job Description:

A marketing platform company is seeking a Remote Brand Platform Escalations Specialist.

Candidates will be responsible for the following:
Analyzing a client's needs and coordinate with other service or technical departments
Developing and delivering an appropriate solution for each client
Responding to client inquiries by reaching out via email, or Google Meets
Skills and Requirements Include:

2+ years of escalation support experience
Self-motivated with sense of urgency for quality resolution
Excellent interpersonal and customer service skills
Ability to build rapport and trust over the email or via Google Meets
Excellent attention to detail
Excellent verbal and written communication skills

Keywords: VirtualVocations, Hartford , Remote Brand Platform Escalations Specialist, Other , Hartford, Connecticut

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