Housing Mobility Counselor
Company: Mercy Housing & Shelter Corp
Location: Hartford
Posted on: June 23, 2022
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Job Description:
Community Housing AdvocatesAn Affiliate of Mercy Housing &
Shelter Corp. and My Sisters' Place Job Title: Housing Mobility
CounselorDepartment: MobilityReports to: Program DirectorFLSA
Status: Non-Exempt Scheduled Work Times/Locations Monday - Friday,
8:30AM - 4:30PM; flexibility for occasional nights and weekends
when necessary 211 Wethersfield Ave., Hartford, CT Job Summary: The
Housing Mobility Counselor will be responsible for assisting
individuals and families with Section 8 or RAP move to
well-resourced communities. The Housing Mobility Counselor's major
responsibilities include providing housing mobility counseling,
providing a high level of consumer support services and tenant
education as well as conducting landlord outreach, engagement, and
recruitment. Additional responsibilities include but are not
limited to Motivational Interviewing, Leading/Delivering workshops
and trainings to address housing barriers, landlord support and
recruitment and ensuring program eligibility and compliance with
housing requirements. Program participants will include both
families and individuals within the metropolitan Hartford area.
Duties/Responsibilities:Recruitment of program participants,
including identification and recruitment of families with young
children living in high poverty neighborhoods at least 4 months in
advance of their lease renewal or voucher recertificationDevelop
and maintain working relationships with landlords and property
management agencies.Prepare and disseminate written and/or oral
information in English and Spanish on the existence of the Housing
Mobility Counseling and Search Assistance Program, services
provided, and the availability of assistance to assist eligible
households in locating rental housing.Prepare and disseminate
written and/or oral information in English and Spanish on the
importance of housing choice and the effect that housing location
has on education and other important outcomes in a person's
life.Prepare and disseminate written information describing the
applicable fair housing laws for all program participants with an
emphasis on source of income protections and that includes
information on how to make a fair housing complaint.Schedule and
conduct initial enrollment according to program procedures,
including interviewing clients and coordinating application
forms.Develop family plans with objectives, services to be
provided, milestones for completion of key elements and timetables,
provide the following; motivational interviewing to participants
regarding housing search methods and utilizing community resources,
make appropriate referrals for needed services to help remove
barriers to a successful mobility move (i.e. credit repair,
behavioral health).Provide families with detailed information about
locational options in opportunity areas, assess schooling needs of
each child in the family and make attempts to refer families to an
area where family needs are best met, assist in the following; make
readiness determination, assistance with efforts of credit repair
or rental history problems to assist families with meeting tenant
screening requirements, transitions after their move, including
help in locating schools, religious supports as appropriate,
childcare, employment, social and medical services, maintain
required records of counseling services provided and the referrals
made for each family, conduct follow-up.Provide additional
identified tenant education and support servicesActively identify,
educate and recruit new landlords in high opportunity areas to rent
to families in the housing mobility program (including small owners
with 1-4 units);Maintain positive relationships with landlords and
assist in any issues that arise between the landlord and the
housing mobility client.Engage in consistent marketing and landlord
education in high opportunity communities about the benefits of
housing mobility and the HCV/RAP programsSubmit monthly and
quarterly reports to Program Director.Additional duties as assigned
Required Skills/Abilities:Excellent verbal and written
communication skills2-3 years experience working with landlords and
housing clients2-3 years experience in non-profit, section 8 and/or
RAP participantsAbility to meet tight deadlines and work with
minimal supervisionExcellent interpersonal skills with the ability
to communicate effectively both verbally and written with diverse
clienteleExcellent computer skills, including proficiency in MS
Office SuiteAttention to detail, organizational skills, and follow
through required, exceptional problem-solving capabilitiesExcellent
time management skills with a proven ability to meet deadlines;
ability to prioritize tasks Education and Experience:Bachelor's
Degree in Social Work, Business and/or Public Administration or a
related field preferred, however equivalent education and
experience will be considered. Knowledge of housing resources
available in Greater Hartford is preferred.Real estate and/or
property management experience preferred. Bilingual/bi-cultural
(English/Spanish) candidates strongly encouraged. Licenses and
Certifications:Must have valid Connecticut driver's license and
clean driving record with proof of automobile insurance. CHA, My
Sisters' Place and Mercy Housing and Shelter Corporation is an
equal opportunity employer. Monday - Friday, 8:30AM -
4:30PMPI181300748
Keywords: Mercy Housing & Shelter Corp, Hartford , Housing Mobility Counselor, Other , Hartford, Connecticut
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