AVP, Strategic Planning and Engagement - Infrastructure & Cloud
Company: The Travelers Companies, Inc.
Posted on: November 27, 2022
Who Are We?
Taking care of our customers, our communities and each other.
That's the Travelers Promise. By honoring this commitment, we have
maintained our reputation as one of the best property casualty
insurers in the industry for over 160 years. Join us to discover a
culture that is rooted in innovation and thrives on collaboration.
Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a
nationwide market range and represents a broad range of salaries
for this role across the country. The actual salary for this
position will be determined by a number of factors, including the
scope, complexity and location of the role; the skills, education,
training, credentials and experience of the candidate; and other
conditions of employment. As part of our comprehensive compensation
and benefits program, employees are also eligible for
performance-based cash incentive awards.
$147,500.00 - $243,400.00
What Is the Opportunity?
It's an exciting time to join Infrastructure and Cloud Services
(ICS). ICS is committed to the success of our customers through a
relentless focus on operational excellence, ensuring reliable and
highly available systems and services, enabling accelerated cloud
adoption, and delivering advanced engineering solutions.
We are seeking an innovative and resourceful leader to bring strong
execution and analytical rigor together with strategic vision and
the voice of the customer to enhance key strategic and operational
capabilities critical to running the business of technology.
What Will You Do?
Facilitate Infrastructure and Cloud Services (ICS) strategic and
operational planning, establish and standardize a portfolio of ICS
Key Performance Indicators and Objectives and Key Results in close
partnership with the ICS SLT
Leverage data-driven storytelling and various technologies to
create meaningful, consumable dashboards and reporting the health
of the ICS portfolio based on outcomes delivered and objectives
Lead regular ICS operational reviews, directing required inputs,
learning/decisions, and actionable outcomes for stakeholders and
executive leaders. Develop framework and deliver operating reviews
with each Business Unit to ensure timely communication of key
information including status, financials, risks, and issues.
Partner with organizations across Tech & Ops to ensure alignment on
purpose and progress, incorporate business partner priorities into
planning and prioritization, and inform stakeholders ICS plans and
Evolve role of Business Relationship Managers to transform business
unit partnership with ICS by leveraging data, technology, and best
practices driving operational efficiencies and improve outcomes
Facilitate cross-functional stakeholder engagement and ensure
technology portfolio work correlates directly with business value.
Active engagement with leadership from business case development
through program/ projects delivery and business outcomes. Drive
business outcomes by working with business area leaders to
Advance governance & control adherence capabilities across ICS by
standardizing a scalable framework and operating model for
planning, testing, validation, and reporting. Partner with
Cybersecurity to develop and execute strategy for policy
modernization, advancing our maturity through automation, process
optimization and leveraging strategic technologies
Ensure delivery of high-quality recurring submissions, reporting
and presentations that are easily understood and meaningful for
stakeholders, coordinating the compilation of required
data/information and performing analysis.
Support the ICS SLT in the design and execution of ICS
communications, town halls, and other engaging experiences
Identify industry trends and emerging issues to develop and
implement departmental enterprise best practices, action plans and
Provides human resources management, including coaching,
performance management, team development, and workforce
May have responsibility for other business/operations functions as
May include all or the majority but not limited to these
What Will Our Ideal Candidate Have?
12+ years work experience preferred, with demonstrated success in
leading teams and thorough knowledge of business analysis, process
improvement, business transformation, and/or business strategy
development within complex organizations and business
Demonstrated negotiation, collaboration, and conflict management
Proficient in quantitative and qualitative analysis, leveraging
data to proactively identify and mitigate issues/risks, draw
conclusions, or develop and communicate program strategies and
Strong skills in executive communication and presentation,
including PowerPoint and development of dashboards and
Ability to quickly establish relationships with key partners and
work well in a highly collaborative environment - comfortable
engaging and influencing across levels and organizations
Experience driving long term and annual planning and governance
with focus on ensuring value-based decision making
Strong foundation in lean/agile principles and hybrid project
management standards and processes - intake and demand management,
planning, prioritization, communications, portfolio management,
stakeholder management, capacity management
Demonstrated leadership skills and ability to drive outcomes
Willingness and ability to adapt to rapid business and
Management experience preferred
Bachelor's Degree preferred
What is a Must Have?
Nine years work experience required.
Three years work experience in business strategy development and/or
What Is in It for You?
Health Insurance: Employees and their eligible family members -
including spouses, domestic partners, and children - are eligible
for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions
dollar-for-dollar up to your first 5% of eligible pay, subject to
an annual maximum. If you have student loan debt, you can enroll in
the Paying it Forward Savings Program. When you make a payment
toward your student loan, Travelers will make an annual
contribution into your 401(k) account. You are also eligible for a
Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20
days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of
tools and resources that empower you to achieve your wellness
goals. In addition, our Life Balance program provides access to
professional counseling services, life coaching and other resources
to support your daily life needs. Through Life Balance, you're
eligible for five free counseling sessions with a licensed
Volunteer Encouragement: We have a deep commitment to the
communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that
enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique
abilities and talents each individual brings to our organization
and recognize that we benefit in numerous ways from our
If you are a candidate and have specific questions regarding the
physical requirements of this role, please send us an email so we
may assist you.
Travelers reserves the right to fill this position at a level above
or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit
Keywords: The Travelers Companies, Inc., Hartford , AVP, Strategic Planning and Engagement - Infrastructure & Cloud, Other , Hartford, Connecticut
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