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Customer Service Representative

Company: 37 Ways Inc
Location: Hartford
Posted on: November 27, 2022

Job Description:

We are seeking a Customer Service Representative to join our team!

You will be responsible for helping customers by providing product and service information and resolving technical issues. We work with a wide range of non-profits, charities and Fortune 500 clients in numerous industries.


- Handle customer inquiries

- Troubleshoot and resolve product issues and concerns

- Document and update customer records based on interactions

- Develop and maintain a knowledge base of the evolving services

--- Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights

--- Discovery of strategic business opportunities through cross function collaboration with sales, HR, etc.

--- Provide product/service support in order to establish proper channels of information and communication.

--- Responsible for branding, advertising, and marketing

--- Work with management on projects dealing with media relations, business communications, success stories

Full time and part time opportunities avaliable.

Hours for full time would be 8 am to 5:30 pm. Part time will have to be dicussed with a manager.

Job Types: Full-time, Part-time

Pay: $700.00 - $850.00 per week

* Flexible schedule
* 8 hour shift
* Day shift
* Monday to Friday

Work Location: One location%58047475%

Keywords: 37 Ways Inc, Hartford , Customer Service Representative, Other , Hartford, Connecticut

Click here to apply!

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