Bertera Subaru of Hartford Service Advisor $80k to $100K Yearly

Company: Bertera Subaru of Hartford
Location: Hartford
Posted on: January 20, 2023

Job Description:

Average Hourly Rate of $35.00 up to $40.00 Rate based on Hourly Rate plus Monthly Commissions & Bonuses. Minimum performance are required.Are you looking to jump-start your automotive career? - Customer focused and self-motivated? - -Bertera Subaru of Hartford is looking to add a -Service Advisor to their dynamic team at our new high-volume state of the art facility. Competitive compensation and top pay for top performers.100K earning potential!If you are motivated to grow your automotive career and enjoy working with people in a fast-paced environment - apply today! Automotive Service Writer Advisor Job Duties:

• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
• Maintains automotive records by recording problems and corrective actions planned.
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Automotive Service Writer Advisor Skills and Qualifications: Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management

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