Bilingual Customer Service Representative - National Remote
Company: UnitedHealth Group
Location: Hartford
Posted on: January 24, 2023
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Job Description:
$1,500 Sign On Bonus For External Candidates You'll enjoy the
flexibility to telecommute* from anywhere within the U.S. as you
take on some tough challenges. Imagine being able to get answers to
your health plan questions from someone who speaks the same
language as you do. -Or, the opposite, not being able to get the
answers. -At UnitedHealth Group, we want our customers to get those
answers by speaking to one of our Bilingual Representatives. -If
you're fluent in English and Spanish, Mandarin, Cantonese or
Korean, we can show you how to put all of your skills, your
passions and your energy to work in a fast- growing environment. -
Who says house calls are a thing of the past? At -UnitedHealth
-Group, we're always looking for new ways to run our service
centers, improve our service levels and help people lead healthier
lives. Here's an opportunity with one of our most exciting business
areas: -Optum -- a growing part of our family of businesses that
make -UnitedHealth -Group -a Fortune 10 leader. Now's your chance
to make a real impact by being an integral part of our progressive
house calls program. Join us as we go beyond basic care to health
programs integrated across the entire continuum of care. This
position is full-time (40 hours/week) Monday - Friday. -Employees
are required to work an 8-hour shift between our normal business
hours of 9:00 am to 5:30 PST, 10am to 6:30 MST, 11:00am to 7:30
CST, or 11:00am to 7:30 EST. It may be necessary, given the
business need, to work occasional overtime or weekend. There are
several steps in our hiring process - it's a thorough process
because we want to ensure the best job and culture fit for you and
for us. In today's ultra-competitive job market, the importance of
putting your best foot forward is more important than ever. And you
can start by completing all required sections of your application.
(i.e. profile, history, certifications and application/job
questions). Once you submit your resume, you'll receive an email
with next steps. This may include a link for an on-line
pre-screening test that we ask you to complete as part of our
selection process. - -You may also be asked to complete a digital
video interview, but we will offer full instructions and tips to
help you. After you have completed all of these steps, you can
check on the status of your application at any time, but you will
also be notified via e-mail. -http://uhg.hr/OurApplicationProcess
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy. Primary Responsibilities:
This is high volume, customer service environment. You'll need to
be efficient, productive and thorough dealing with our members over
the phone. You also must be able to work a flexible schedule that
includes evening hours. -Hear directly from our business leaders to
find out more about our Housecalls Customer Service roles and the
impact you can make for our members:
-https://uhg.hr/HouseCalls3/5/21 You'll be rewarded and recognized
for your performance in an environment that will challenge you and
give you clear direction on what it takes to succeed in your role
as well as provide development for other roles you may be
interested in. Required Qualifications:
Preferred Qualifications:
Telecommuting Requirements:
Soft Skills: -
UnitedHealth Group requires all new hires and employees to report
their COVID-19 vaccination status. Military & Veterans find your
next mission: - We know your background and experience is different
and we like that. UnitedHealth Group values the skills, experience
and dedication that serving in the military demands. In fact, many
of the values defined in the service mirror what the UnitedHealth
Group culture holds true: Integrity, Compassion, Relationships,
Innovation and Performance. Whether you are looking to transition
from active duty to a civilian career, or are an experienced
veteran or spouse, we want to help guide your career journey. Learn
more at https://uhg.hr/transitioning-military Learn how Teresa, a
Senior Quality Analyst, -works with -military veterans and ensures
they receive the best benefits and experience possible.
-https://uhg.hr/vet Careers with Optum. -Here's the idea. We built
an entire organization around one giant objective; make the health
system work better for everyone. So when it comes to how we use the
world's large accumulation of health - related information, or
guide health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where health care has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do -your life's best work.SM Colorado, Connecticut
or Nevada Residents Only: The salary range for Colorado residents
is $16.00 - $23.51. The salary range for Connecticut / Nevada
residents is $16.00 - $25.77. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives **PLEASE NOTE** The sign on bonus is only available
to external candidates. Candidates who are currently working for a
UnitedHealth Group, UnitedHealthcare or related entity in a full
time, part time, or per diem basis ("Internal Candidates") are not
eligible to receive a sign on bonus. Diversity creates a healthier
atmosphere: UnitedHealth Group is an Equal Employment Opportunity /
Affirmative Action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law. UnitedHealth Group -is a drug -
free workplace. Candidates are required to pass a drug test before
beginning employment. #RPO #YELLOW
Keywords: UnitedHealth Group, Hartford , Bilingual Customer Service Representative - National Remote, Other , Hartford, Connecticut
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