Installation/Service Coordinator
Company: Lifeway Mobility Holdings LLC
Location: Hartford
Posted on: January 28, 2023
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Job Description:
Description: Lifeway Mobility, an established leader in the
fast-growing home accessibility industry, helps seniors with
impaired mobility and individuals with disabilities stay in their
homes and remain independent. We're seeking a tech-savvy Service
Coordinator -who has excellent Customer Service, is a team player
to support customers and assist in managing installation and
service projects. Key responsibilities for the Service Coordinator,
include the following: - Take calls from customers re: service
issues, trouble-shoot if possible, or schedule service call -
Create and send invoices, enter payments, and follow up on
collections - Request service authorizations from state agencies -
Get part prices, estimate labor hours - Order parts and track
shipments - Coordinate and pack return parts and verify credits
from vendors Requirements: Our ideal Service Coordinator candidate
will have the following qualifications: - At least three years'
experience in telephone/computer-based customer service - High
school diploma - Ability to juggle phone calls and computer tasks -
Experience with Microsoft Word, Excel, Outlook, and client
relationship management (CRM) systems Lifeway Mobility is an Equal
Opportunity Employer.PI201001019
Keywords: Lifeway Mobility Holdings LLC, Hartford , Installation/Service Coordinator, Other , Hartford, Connecticut
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