Outreach Coordinator
Company: Connecticut Health Insurance
Location: Hartford
Posted on: May 22, 2023
Job Description:
Position Overview:The Outreach Coordinator will support Access
Health CT's (AHCT) outreach efforts to reach targeted communities
(primarily minority populations) across the state to help them
obtain and use healthcare coverage. S/he will promote the creation
of culturally sensitive community programs to inform, engage,
educate, and enroll individuals conveying Access Health CT's core
value proposition and messaging. Additionally, the Outreach
Coordinator will balance multiple tasks with management of programs
and events, collaboration with community and university members.
This role reports to the Community Outreach Manager and has no
direct reports. Essential Duties and Responsibilities:
- Assist the Community Outreach Manager and Health Equity and
Outreach Director with the creation and execution of outreach
activities to targeted communities.
- Build relationships with new and existing partners of AHCT in
order to establish regular and effective communication and
engagement. This includes:
- holding one-on-one meetings
- organizing group meetings
- giving presentations on AHCT to partners and the public
(in-person and via webinar), and
- representing AHCT at other community events and meetings
- Manage the Navigator Program to deepen community outreach and
in-person enrollment support in targeted communities across the
state through community partnerships
- Manage and collaborate with outside advertising agency
partners.
- Monitor the success of established strategy through reporting
of monthly metrics relevant to the segment, such as applications,
recapture, engagement, customer satisfaction, bilingual servicing,
brand tracking, and other resources;
- Present campaign business cases to senior management for
approval, including forecasted results of each program.
- Composition of community presentations
- Other duties as requiredWork Environment: This position
requires close staff coordination and team-building efforts with
regular contact with Navigators and community agencies.
Considerable public speaking required. This position requires
evening and weekend work for committee meetings, events, and
presentations. Frequent travel is required. Low to moderate noise
in-office. Physical Demands: the physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.While performing
the duties of this job, the employee is frequently required to
drive, sit, hear, stand, use hands to type data, and utilize a
phone or other electronic communication devices. This employee may
have to operate business machines and occasionally lift supplies
and materials up to 30 lbs.Competencies:To perform the job
successfully, an individual should demonstrate the following
competencies:
- Problem Solving - Identifies and resolves problems in a timely
manner; Gathers and analyzes information skillfully.
- Oral Communication - Listens and gets clarification; Responds
well to questions.
- Written Communication - Writes clearly and informatively; edits
work for spelling and grammar; varies writing style to meet needs;
able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities;
contributes to building a positive team spirit.
- Professionalism - Accepts responsibility for own actions;
follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; looks for
ways to improve and promote quality.
- Dependability - Follows instructions, responds to management
direction; commits to additional work hours when necessary to reach
goals.Qualifications:The requirements listed below are
representative of the knowledge, skill, and/or ability required.
- Requires BA or BS in marketing, health/medical or related
degree
- 4+ years' relevant experience in community service, volunteer
management, leadership development, or non-profit management.
- Advanced project management skills
- Advanced oral and written communication skills, as well as
presentation skills
- Proficient skills in Microsoft office and Google docs
- Ability to work weekend and evening hours to host/attend
events
- Ability to drive regularly within the state of CT This document
does not create an employment contract, implied or otherwise, other
than an at will relationship.Equal Opportunity and Affirmative
Action Employer
PI
Keywords: Connecticut Health Insurance, Hartford , Outreach Coordinator, Other , Hartford, Connecticut
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