Tenant Services Coordinator

Company: Beacon Hill Staffing Group, LLC
Location: New York
Posted on: June 4, 2025

Job Description:

Our client, a leading property developer, owner & operator headquartered in NYC, is looking for a temp to perm Tenant Services Coordinator. This role starts asap (as soon as we find the right person) with an estimated 3-month temp trial period. This position is located in their Gramercy office, but this person will spend 25% percent of their time travelling to their Times Square and Chelsea locations. This role is fully onsite Monday-Friday, 8:30am-5:30pm with a 30-minute lunch break and limited OT as needed. This role pays 70K on an annual base salary (hourly pay rate while temping in-line) + benefits once perm.

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.

Key Responsibilities:
Cultivate and maintain cordial, service-oriented relationships with tenants and is visible and accessible to them.
Act as the primary day to day contact for tenants, across three properties:
Handle tenant requests and concerns promptly and personally whenever possible.
Take ownership of issues until resolved to the satisfaction of the tenant.
Perform regular tenant check-ins for quality assurance and high-quality hospitality.

Manage building work order system and ensure all tenant requests are being dispatched, resolved, closed and billed back accordingly.

Provide information to new tenants on building policies and procedures, building systems, lease obligations and general building information.
Act as primary contact with tenants for building communications, including: holidays, building maintenance work, access requests, fire/life safety requirements etc.
Support the property leasing efforts in conjunction with the leasing team, scheduling tours and ensuring vacant space is show-ready.
Maintain building calendars and administer daily access list to security teams.
Plan, manage and attend tenant appreciation events at properties.
Familiarity with tenant and visitor management systems, including tenant/guest access procedures.
Verify tenant and vendor certificates of insurance, ensuring they are current and meet all requirements.
Work seamlessly with other members of the property management team, including Senior Property
Manager, Assistant Property Manager and Financial Manager to ensure the achievement of CXP's goals for the property.
Weekly visits to three properties located within Manhattan.
Serve as primary liason between tenants, engineering, security, janitorial vendor etc.


Competencies:
Ability to multi-task and work well in a team.
Must be proficient in Microsoft Office.
Must have excellent verbal and written communication skills.
Must be a self-starter, self-disciplined, and highly organized.
Strong interpersonal skills and collaborate with internal and external contacts.


Qualifications:
Associate's degree or equivalent work experience.
2-3 years of related work experience in a similar role.
Strong computer skills, particularly Microsoft Office Excel.
Applicants must be authorized to work for any employer in the US.


Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Keywords: Beacon Hill Staffing Group, LLC, Hartford , Tenant Services Coordinator, Other , New York, Connecticut