HartfordRecruiter Since 2001
the smart solution for Hartford jobs

Help Desk Technician

Company: iTech Solutions
Location: Hartford
Posted on: March 27, 2020

Job Description:

Help Desk Technician Responsibilities include day to day resolution of Incidents, Problem Ticket investigation and root cause analysis for production incidents, and providing excellent technical and customer service. Responsibilities Analyzes and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Responsibilities also include providing troubleshooting and live technical support via conferencing tools (Skype, gotomeeting, WebEx etc.) As an Engineer in this role you will utilize advanced technology knowledge and apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve customer issues. Talks with co-workers to research problem and find solution. Writes or revises wiki articles and procedures. Develops training materials, such as exercises and visual displays. Qualifications The ideal candidate will have a minimum of 3-5 years experience in a distributed technologies field however, some we may accept equivalent education and experience combined. Experience with Distributed Server hardware (Client Dell a plus), Backup solutions (such as Avamar, Networker, and Commvault), as well as VMWare Virtual Infrastructure. Ability to understand and troubleshoot error logs, manage vendor tickets, provide excellent customer service and regular updates to tickets. Knowledge of network fundamentals, Linux, performance a plus. For more information please contact Kyle Griffith at 860-261-2418 or kgriffithitechsolutions.com Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey Pennsylvania area. Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects. Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

Keywords: iTech Solutions, Hartford , Help Desk Technician, Professions , Hartford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Driver
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive.What you need to know: (more...)
Company: Uber Driver Partners
Location: Hicksville
Posted on: 04/2/2020

CDL A Regional Truck Driver - Dedicated
Description: Job Description:Join the Cowan Family as a regional road driver out of Uxbridge, MA. Our regional drivers out of Uxbridge make up to 91,000 per year. You'll enjoy our newly increased pay packages with (more...)
Company: Cowan Systems
Location: Medford
Posted on: 04/2/2020

EDP Systems Analyst I, Statistician II
Description: Berkshire Community College offers the following career opportunity to a bold academic
Company: Berkshire Community College
Location: Pittsfield
Posted on: 04/2/2020


CDL A Regional Truck Driver - Dedicated
Description: Job Description:Join the Cowan Family as a regional road driver out of Uxbridge, MA. Our regional drivers out of Uxbridge make up to 91,000 per year. You'll enjoy our newly increased pay packages with (more...)
Company: Cowan Systems
Location: Taunton
Posted on: 04/2/2020

Cloud Analytics Consultant - AC4
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application (more...)
Company: Wells Fargo Bank
Location: Hempstead
Posted on: 04/2/2020

CDL A Regional Truck Driver - Dedicated
Description: Job Description:Join the Cowan Family as a regional road driver out of Uxbridge, MA. Our regional drivers out of Uxbridge make up to 91,000 per year. You'll enjoy our newly increased pay packages with (more...)
Company: Cowan Systems
Location: Leominster
Posted on: 04/2/2020

Earn up to $19 an hour - Grubhub Delivery Driver!
Description: br br Grubhub Delivery Partner br br Apply to be a delivery partner with Grubhub and work on your own time br br Grubhub needs delivery partners like you Are you looking for a flexible (more...)
Company: GrubHub
Location: White Plains
Posted on: 04/2/2020

Regional/OTR Owner Operator: $7,500 Sign-On Bonus
Description: HAZMAT CDL-A Owner Operators Regional and Long Haul 7,500 Sign-On Bonus Clean Harbors is the leading environmental, energy and industrial service provider and the largest hazardous waste disposal company (more...)
Company: Clean Harbors
Location: Weymouth
Posted on: 04/2/2020

Amazon Warehouse Assistant - (Milford - MA) -Earn up to $16.25/hr
Description: Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Sunrise, Day, Evening, Weekend Location Milford, MA Job opportunities vary by location. We update postings daily (more...)
Company: Amazon
Location: Weymouth
Posted on: 04/2/2020

CDL A Regional Truck Driver - Dedicated
Description: Job Description:Join the Cowan Family as a regional road driver out of Uxbridge, MA. Our regional drivers out of Uxbridge make up to 91,000 per year. You'll enjoy our newly increased pay packages with (more...)
Company: Cowan Systems
Location: East Providence
Posted on: 04/2/2020

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Hartford RSS job feeds