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Digital Business Analyst

Company: Nous Infosystems
Location: Hartford
Posted on: November 21, 2020

Job Description:

Position Business Analyst Location Hartford, CT Duration 12 Months Experiences Required for This Role Requirements Analysis ndash At least 3 years of experience and use cases with the following Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Leading ongoing reviews of business processes and developing optimization strategies Staying up to date on the latest process and IT advancements to automate and modernize systems Conducting meetings and presentations to share ideas and findings Working closely with clients, technicians, and managerial staff Managing projects, developing project plans, and monitoring performance Updating, implementing and maintaining procedures Prioritizing initiatives based on business needs and requirements Serving as a liaison between stakeholders and users Managing competing resources and priorities Process Documentation ndash At least 3 years of experience and use cases with the following Documenting and communicating the results of your requirements analysis Effectively communicating your insights and plans to cross-functional team members and management Gathering and reporting critical information from meetings with various stakeholders Monitoring deliverables and ensuring timely completion of projects User Acceptance Testing ndash At least 2 years of experience and use cases with the following Ensuring solutions meet business needs and requirements Performing user acceptance testing Digital Platforms, Tools and Discipline ndash At least 2 years of experience and use cases with the following Working with enterprise scale digital platforms specializing in at least 3 omni-channel service delivery, web content management, customer relationship management, identity and data integration Establishing continuous improvementdelivery pipeline to continually improve products post-launch based on customer research and feedback Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRAConfluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel) Knowledge, Skills, and Ability Business Analysis Exceptional analytical and conceptual thinking skills The ability to influence and determine acceptable solutions with stakeholders Advanced technical and documentation skills Fundamental analytical and conceptual thinking skills Reporting and presenting A track record of following through on commitments Excellent planning, organizational, and time management skills A history of leading and supporting successful projects Performance in Complex Situations Clearing challenges for team members Comfort in blazing a path through an ambiguous work environment Judgement fitting to the ever-changing environment Ability to juggle multiple project workstreams Service Design Team Building Supporting teammatesrsquo skills and behaviors development and delivery A balance between strong domain expertise and flexibility Prioritization, organization, and triage in an independent environment Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment Ability to maintain strict confidentiality Preferred Skills Qualifications Other Desirable Skills A bachelorrsquos or masterrsquos degree in business or related field 3 years of business analysis or a related field. 1 year of user-centered design 1 year of user research and analytics 1 year of customer relationship management platforms such as Salesforce 1 year of web content management platforms such as SitecoreSDL2017

Keywords: Nous Infosystems, Hartford , Digital Business Analyst, Professions , Hartford, Connecticut

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