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Business Systems Analyst

Company: Travelers
Location: Hartford
Posted on: January 8, 2021

Job Description:

Company SummaryTaking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Target Openings1Job Description SummaryUnder general supervision, the Business Systems Analyst (BSA) is a member of an agile circle and agile team and is responsible for working with business and IT stakeholders to elicit, analyze, specify and validate business and solution requirement. The BSA's efforts support the creation of new features and user stories and ensuring committed in progress work meets the needs of the business and accounts for specified target solution. Works with a diverse stakeholder group across both business and IT domains and at times across multiple Enterprise value streams. Able to successfully transition to unfamiliar business and systems domains with minimal guidance by leveraging their business domain knowledge, their IT domain knowledge and technical skills. This job typically does not lead others. May act as a team lead on small to medium initiatives and coach less experienced team members.Primary Job Duties & Responsibilities

  • Elicit, analyze, document, and communicate business and system requirements. Documenting necessary work within agile features and user stories.
  • Directly contributes to the breakdown of features providing a healthy backlog of work.
  • Leverages technical skills to analyze database structures and existing solutions to ensure defined work accounts for business needs and solution design considerations
  • Assists the agile team to estimate and prioritize back log of work
  • Participates in daily team ceremonies and Circle/Program ceremonies as scheduled
  • Has a continuous improvement mindset
  • Has responsibility to accept user stories as a proxy to the Team Lead/PO
  • Participates in cross Circle/Program planning events and meetings
  • Responsibilities support new software development and the maintenance of current solutions
  • Works with team to ensure test strategy and test cases adequately cover the requirements.
  • Assist in defect resolution.
  • Continuously strive to improve understanding of the business lines and workflows/processes supported.
  • Embrace feedback and opportunities for process improvement.Minimum Qualifications
    • One year of experience in Business Systems or equivalent required
    • High school diploma or equivalent required.Education, Work Experience, & Knowledge
      • Three years of experience in Business Systems or equivalent preferred.
      • Bachelors degree in Business, MIS, or other related field preferred.Job Specific Technical Skills & Competencies
        • Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications, systems tools; and programming or product specific skills such as SQL, Rally, Splunk, etc.).
        • Technical/System Aptitude. Able to understands system architectures, distributed solution designs and event-based solution models
        • Identifies current or future problems or opportunities, analyzes, synthesize and compares data and information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making
        • Leverages technical skills to query databases; system logs, Splunk repositories, and no-sql stores for information to solve problems and to refine work items
        • (nice to have) Has BSA experience delivering Sales cloud solutions. Understands the Sales cloud product object model
        • Has agile delivery experience
        • Demonstrates effective verbal, written, and listening communication skills
        • Team player who places Team success over individual success
        • Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results
        • Brings conflicts into the open and resolves them collaboratively
        • Remains energized and focused in the face of ambiguity, change or strenuous demands
        • Is an analytical thinker
        • Good facilitation skills
        • Business Knowledge/PerspectiveEmployment PracticesTravelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.

Keywords: Travelers, Hartford , Business Systems Analyst, Professions , Hartford, Connecticut

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