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Strategic Data Lead Analyst - Client Workforce Planning

Company: Cigna
Location: Hartford
Posted on: April 4, 2021

Job Description:

Strategic Data Lead Analyst - Client Workforce Planning Location Virtual, US Category Project Management Posted Date: 03/17/2021 Job Id 21004556 The Strategic Data Analyst is responsible for collecting, analyzing and reporting data. The analyst will support the Workforce Planning (WFP) team by effectively managing the data resources across various functions. The analyst will create reports and analytics that will enable Claim, Client Operations, Client Service, Claim and Client Quality Workforce Planning to meet the evolving operational needs. Responsibilities:

  • Lead and/or develop data and reporting that effectively manages the operations. This work includes, but is not limited to:
    • Establishing and maintaining reporting that allows WFP to hold the business and their vendors accountable for achieving key business objectives.
    • Analyzes operational metrics to enhance forecasts and make recommendations.
    • Partners with the Supply, Demand, Readiness and GSPs to ensure the data is in line with real time actuals.
    • Building models/dashboards that drive business unit decision making.
    • Maintaining client and account alignments to optimize how volume is routed and achieve unit cost savings.
    • Evaluates information gathered from multiple sources, reconcile conflicts, manipulating large datasets to provide valuable insight to key business partners, and distinguish user requests from the underlying true needs.
      • Categorize and maintain WFP&S reporting structures - Segment, Product, Location (Internal, GSP, and Site)
      • Participates in strategic business development initiatives to simplify complex concepts into a simple narrative using data
      • Collaborates with upper management to establish processes and effectively communicates and influences business partners and systems personnel.
      • Foster and maintain a collaborative relationship with internal and external customers to ensure customer satisfaction and profitability; work with business partners to identify ways to improve business processes.
      • Drive change and influence individuals at all levels of the organization to take appropriate risks. Qualifications:
        • 2+ years of work force planning experience preferred
        • Proficient in Microsoft Office
        • Advanced knowledge in Microsoft Excel VBA, complex formulas, and Power Query preferred
        • Drive for results in a fast paced environment
        • Ability to develop solid working relationships and establish a high level of credibility across the operations
        • Ability to drive and influence business partners to meet operational goals
        • Excellent communication skills: written, oral and listening skills
        • Flexibility to adapt to changing business priorities This position is not eligible to be performed in Colorado. About Cigna Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. About Cigna Employment with Cigna, including employment within the LDP program, is at-will; that is, it is not for a specified period of time and can be terminated at any time for any reason, with or without cause or notice, by me or by Cigna. LDP programs, policies and processes may be changed by Cigna at any time.

Keywords: Cigna, Hartford , Strategic Data Lead Analyst - Client Workforce Planning, Professions , Hartford, Connecticut

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