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Senior Recovery / Resolution Analyst - Remote

Company: UnitedHealth Group
Location: Hartford
Posted on: January 13, 2022

Job Description:

Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your lifes best work.SMThe Senior Recovery/Resolution Analyst will work with a team on researching issues to determine feasibility of reducing medical costs through prospective solutions of claim system processes and claim business rules.This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.Primary Responsibilities:

  • Conduct Forensic Reviews using independent clinical knowledge to compare and analyze charge details of various amounts of total billed charges to determine benefit of full clinical review and estimation of adjustments for the purpose of meeting core business operations.
  • Complete analysis per billing and departmental guidelines
  • Complete focused review of medical records to evaluate clinical course of care as applicable
  • Participate in the Clinical Integrity Team by identifying savings opportunities, researching exceptions, and preparing documented guidelines per process
  • Assist the Resolution team as needed to support negotiations and appeals process
  • Interact with clients and consultants as requested
  • Maintain appropriate documentation on all claims according to departmental guidelines and procedures
  • Participate as needed in creation and completion of department goals
  • Perform research to support audit adjustments and resolve issues
  • Research reference materials for clinical standards as appropriate
  • Perform research to create new adjustments and business rules for goal of meeting core business operations
  • Review and respond to research inquiries from team members and complete special research projects
  • Understand and maintain HIPAA confidentiality and privacy standards when completing assigned work
  • Participate in department and company meetings as requestedYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High School Diploma / GED (or higher)
    • RN or LPN unrestricted license
    • 2+ years of clinical experience in an acute care setting.
    • Experience with medical terminology and ICD-10 coding.
    • Advanced Microsoft Office computer skills, specifically Excel (Pivot Tables, V-Look Up)Preferred Qualifications:
      • Auditing and/or coding certifications
      • Experience with bill review.
      • Experience with billing, charge master, and/or compliance.
      • Experience with payer medical policies
      • Experience with CMS guidelinesSoft Skills:
        • Strong clinical, medical record review, analytical and research skills
        • Strong written and verbal communication skills
        • Strong organizational and critical thinking skills and attention to detail
        • Ability to multi-task and work with little direction
        • Team playerTelecommuting Requirements:
          • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
          • Ability to keep all company sensitive documents secure (if applicable)
          • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst,works withmilitary veterans and ensures they receive the best benefits and experience possible.Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifes best work.SMColorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $25.63 to $45.72. The salary range for Connecticut / Nevada residents is $28.27 to $50.29. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentivesDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: claims, data entery, coding, medical coding, customer service representative, customer service, CSR, UnitedHealth Group, Optum, OptumRx, call center, UnitedHealthcare, health care, healthcare, office, phone support, training class, advocate, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO

Keywords: UnitedHealth Group, Hartford , Senior Recovery / Resolution Analyst - Remote, Professions , Hartford, Connecticut

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