Lead Business Systems Analyst - DAS HXM
Company: Deloitte
Location: Hartford
Posted on: May 8, 2022
Job Description:
Lead Business Systems Analyst
Are you passionate about technology and interested in joining a
community of collaborative colleagues who respectfully and
courageously seek to challenge the status quo? If so, read on to
learn more about an exciting opportunity with Deloitte's
Information Technology Services (ITS). We are curious and life-long
learners focused on technology and innovation.
Work . You'll Do:
In your role, you will be responsible for envisioning and
developing new digital products. You will execute day-to-day
product development activities across design, development,
stakeholder communication, technology vendor management and
delivery. Act as the technical visionary and leader for ongoing and
future software development efforts.
Responsibilities:
- Gather business requirements
- Facilitate discussion sessions with clients/customers
- Provide guidance to the business
- Identify gaps in requirements
- Create user stories/acceptance criteria/features/epics
- Assist Architect(s) to link their technical user stories with
the features/PBIs
- Understand potential dependencies
- Partner with EM/Business users to understand & define
scope
- Work with offshore dev teams to understand user stories, answer
questions, clarify requirements Create mock-ups
- Schedule client meetings as needed to get clarity on business
needs
- Review user stories with Architect, QA, and PM Etc.
- Acquire sign-off from the client
- Participate in scrum calls, team meetings, Developer Touch
point calls
- Documentation:
- Develop Support/Help/Reference documents
- Develop necessary process documentation
- Prepare functional specification documents/ enter functional
details into TFS
- Maintain project documentation in SharePoint/ Teams Site
- Manage Sprint Planning meetings
- Schedule sprint planning meetings, Sprint retrospectives and
demos
- Go through all the user stories with team to insure everyone is
on the same page (especially with regards to requirements +
acceptance criteria)
- Follow up and update stories as needed
- Ensure a sprint backlog is produced and shared with EM/Business
stakeholders
- Auditing TFS
- Ready states are reflected properly
- Tasks are in correct status
- Acceptance criteria is listed for ALL stories
- Control Objectives are set
- Impediments are in the right status
- All user stories have story points
- Test plans are in place at least one sprint before they are
needed and align to acceptance criteria
- Managing the Product Backlog in VSTS with the Customer
- Conduct backlog grooming sessions in VSTS
- Create Product backlog items in VSTS (user stories, Epic,
features, defects, UAT feedback items)
- Involve team in prioritizing of product backlog with client
(Backlog Grooming session meeting with team)
- Prioritize user stories based on business value,
Architectural/Design Risk, dependencies)
- Groom Product backlog with team
- Test Planning
- Create the Test Plan with all parties input required to ensure
a holistic and complete view of what is required to provide a
quality product.
- Provide a plan for the testing across the sprint cycles.
- Ensure we accommodate ITC cycles/ Integration & Mock Cutover
tasks for testing.
- Ensure test data readiness and planning are aligned to delivery
dates.
- Review test cases with QA teams
- Coordination of test script automation with Automation
team
- Managing the Product/Application Quality
- Review test scripts for gaps in user story coverage
- Suggest additional test scenarios
- Encourage reuse of test scripts
- Smoke test during each sprint and provide feedback on
effectiveness of test scenarios
- Provide feedback on validity of defects found
- Monitor and manage QA progress toward sprint milestones
- Ensure regression testing accounted for in the release
deployment in
- Identify reusable and or/complex test cases that are good
candidate's for Automation
- Change Management - track change requests, work with EM to
determine if it's something that can be integrated into scope
- Prepare for upcoming sprint reflection/lesson learned
meeting
- Issue/Defect Management - Define, document, track and manage
defect/ issues during project to project closure.
- Managing User Acceptance Testing (UAT)
- Plan and communicate UAT schedule
- Facilitating UAT sessions & obtain client sign-offs
- Monitor UAT progress and resolve impediments
- Report UAT defects and write steps to reproduce defects
- Logging UAT findings & reviewing them with the client for
retest
- Define, document, manage "Issue Management" process for
Post-Production support
- Support tasks:
- Identify areas for improvement in current BSA processes (New
Tools, New Automation)
- Coordination of Service Desk tickets
- Identification of Root Causes and coordinate with team to
resolve issues
- Participation in BSA COP (Center of Practice)
- Tools to be knowledgeable in:
- SuccessFactors Modules - (Strong Command)
- Employee Central
- Succession Planning
- SAP Modules - (Good Familiarity)
- Payroll
- Compensation
- PA/OM
- Applications
- Deloitte Custom Applications
- Security Access
- Test Automation
- Vendor Interfaces
- VSTS
- Service Now
- SharePoint
- MS Office Suite
- Soft Skills
- Assist EMs in managing client expectations
- Negotiations with clients
- Teaming with others (Studio and Client Teams)
- Requirement Elicitation
- Ability to define & document processes as needed
- Clear & coherent statusing
- Collaborating with the mirror BSA and team leads on offshore
teams
- Managing changing priorities and ambiguity
Required Qualifications
- Bachelor's degree in Computer Science, Business Administration
or equivalent educational or professional experience and/or
qualifications.
- 5+ years of experience working on multiple software projects in
various IT roles.
- 3+ years of Business Analyst or System Analysis experience in
an agile environment.
- 2+ years of Quality Assurance experience, with demonstrated
ability in applying repeatable quality assurance processes and
methods to enterprise wide technology projects or initiatives.
Experience with test plan creation, automated test scripting, and
load/stress testing.
- In-depth knowledge of software development lifecycles including
Agile development and testing.
- Excellent written and verbal communications, organization,
analytical, planning and leadership skills.
- Strong management, communication, technical and remote
collaboration skills.
- Excellent team collaboration skills, to include experience in
dealing with multiple projects and multi-functional teams, and
ability to coordinate across teams in a large matrix organization
environment.
- Strong relationship building and maintaining skills. Fosters a
climate conducive to establishing positive working relationships
with clients (internal and external).
- Travel up to 10% (While 10% of travel is a requirement of the
role, due to COVID-19, non-essential travel has been suspended
until further notice.)
- Must be legally authorized to work in the United States without
the need for employer sponsorship, now or at any time in the
future.
For individuals assigned and/or hired to work in Colorado, Deloitte
is required by law to include a reasonable estimate of the
compensation range for this role. This compensation range is
specific to the State of Colorado and takes into account the wide
range of factors that are considered in making compensation
decisions including but not limited to skill sets; experience and
training; licensure and certifications; and delivery model. We
would not anticipate that the individual hired into this role would
land at or near the top end of the range, but such a decision will
be dependent on the facts and circumstances of each case. A
reasonable estimate of the range is $86,425-$159,165.
You may also be eligible to participate in a discretionary annual
incentive program, subject to the rules governing the program,
whereby an award, if any, depends on various factors, including,
without limitation, individual and organizational performance.
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EA_ITS_ExpHire
Keywords: Deloitte, Hartford , Lead Business Systems Analyst - DAS HXM, Professions , Hartford, Connecticut
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