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Lead Architect: Salesforce

Company: The Travelers Companies, Inc.
Location: Hartford
Posted on: May 17, 2022

Job Description:

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Job CategoryProject Management, TechnologyCompensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$143,000.00 - $235,900.00Target Openings1What Is the Opportunity?As a Lead Architect, you will help lead the effort to create the technology target state for the Shared Platforms Unit of a global, Dow 30 company.As a direct report to a member of the Enterprise Architecture and Emerging Technology leadership team, you will interface directly with senior technology leaders to transform our current business and technology capabilities and pave the way for best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business. As an organizational leader, you will humbly serve and inspire a team of high-performing Architects who you will coach, mentor, and empower.You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision. As a member of the Intake and Work Management architecture team you will drive to a vision to modernize and optimize customer engagements throughout the insurance lifecycle with a focus on both experience and efficiency. You will lead architecture decisions, best practices, and usage guidelines for the Salesforce platform. You will drive a common approach to solve enterprise business needs while leveraging standard Salesforce capabilities and AppExchange products.As a successful candidate, you are a visionary executive with a track record of building high-quality enterprise solutions. You are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI, and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand. You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision.This position may be based 100% remotely or in one of our offices.Primary Job Duties & ResponsibilitiesArchitecture responsibility for a major segment of Technology Architecture in support of the Shared Platforms business unitDrives architecture decisions and solution in support of business needs and target architecture that optimize the value of our investments in our shared platformsWorks closely with architecture team members to ensure all decisions and solutions align with roadmap direction and broader business needs and capabilitiesWorks with the Senior leadership within Technology and Business to develop architecture priorities and direction to enable business imperativesDisplays strong thought leadership in pursuit of modern architecture principals and technology modernizationDrives continuous technology transformation to minimize technical debtCreate a partnership with Senior Software Engineering leadershipLooks for opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterpriseDefines and leads technology proof of concepts to ensure feasibility of architecture solutionsHands-on prototyping of new technology solutionsMinimum QualificationsBachelor's degree or its equivalent in work experienceEight years of experience in enterprise, application, and/or information architecture within a line of business or enterprise areaEducation, Work Experience, & KnowledgeStrong Salesforce application Hands-on experience in both configuration, customization, and development in Salesforce platformExperience leveraging and integrating Contact Center Technologies including Genesys to deliver excellent user and customer experiencesStrong experience with defining, communicating, and driving solution architecture across the Salesforce suite of products to deliver a comprehensive and cost-effective business solutionBachelor's in technology related field or equivalent with 7+ years of technology architecture experienceProvided mentorship to architecture leadersOrganizational and transformational Leadership Experience in an agile operating modelEstablishes strategic technology direction and architecture vision for an organizationExpert level Software Engineering experienceDeveloped technology target state, roadmaps that aligned to Short- and Long-term business goalsProven track record of Influencing C-level leadershipInsurance technology experienceStrong grasp of value creation and business capability modelsInnovation and Continuous ImprovementJob Specific Technical Skills & CompetenciesMust be passionate about technology transformationsHas hands on experience in the last 3 yearsExecuted technology modernization initiatives including migration to cloud native and API StrategyCurrent experience with AWS, APIs, accelerators, DevSecOpsCloud Architecture Certification (AWS, GCP, or Azure) or strong architecture experience on CloudGood understanding of securityExperienced with large scale technology platformsExperienced with large scale technology platformsHighly beneficial to have any Salesforce product certifications prior to joining:Salesforce Certified AdministratorSalesforce Certified Advanced AdministratorPlatform App BuilderSalesforce Certified Sales Cloud ConsultantSalesforce Certified Service Cloud ConsultantProven experience in Salesforce platform, LWC, Apex, Integrations, Automation features, Sales, Service and Financial Service cloud.Proven experience to assess and monitor production platform health, recommend improvements and address technical debtAbility to learn and thrive under pressure in a fast-paced environment.Ability to problem solve high-level software and application issuesExperienced with large scale technology platforms and solutionsStrong experience with integration patterns, data, and data masteryEmployment PracticesTravelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Keywords: The Travelers Companies, Inc., Hartford , Lead Architect: Salesforce, Professions , Hartford, Connecticut

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