Senior CES Product Support Analyst - Remote
Company: UnitedHealth Group
Location: Hartford
Posted on: June 22, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. Combine two
of the fastest - growing fields on the planet with a culture of
performance, collaboration and opportunity and this is what you
get. Leading edge technology in an industry that's improving the
lives of millions. Here, innovation isn't about another gadget,
it's about making Healthcare data available wherever and whenever
people need it, safely and reliably. There's no room for error.
Join us and start doing your life's best work.SMThis position is
full - time, Monday - Friday. Employees are required to work any
8-hour shift between the hours of 8:00 AM - 5:00 PM including the
flexibility to work after hours and on - call rotation. -Training
will be conducted virtually from your home.*All Telecommuters will
be required to adhere to UnitedHealth Group's Telecommuter
Policy.You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
- High School Diploma / GED (or higher)
- 4+ years of experience / knowledge in -the healthcare industry
and / OR clinical experience
- 4+ years of experience with software support
- Technical background / experience
- SQL Knowledge
- Proficiency with Microsoft Word (ability to create, edit, save,
and send documents), Microsoft Excel (ability to create, edit,
save, and send spreadsheets), and Microsoft PowerPoint (ability to
create, edit, save, and send presentations)
- Ability to work any 8-hour shift between the hours of 8:00 AM -
5:00 PM from Monday - Friday including the flexibility to work
after hours and on - call rotationPreferred Qualifications:
- Bachelor's Degree (or higher) in healthcare OR business related
field
- Experience in working with the CES (Claims Edit System)
software
- Experience in working with any of the following adjudication
platforms: QNXT, Facets, Epic Tapestry, Amisys, HealthRules
- Relational Database experience to include understanding of
database scripting and troubleshooting in Oracle and / OR SQL
ServerTelecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet serviceSoft Skills:
- Excellent analytical and problem - solving skillsUnitedHealth
Group requires all new hires and employees to report their COVID-19
vaccination status.Military & Veterans find your next mission: We
know your background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at Learn how
Teresa, a Senior Quality Analyst, -works with -military veterans
and ensures they receive the best benefits and experience possible.
-Careers with OptumInsight. Information and technology have amazing
power to transform the Healthcare industry and improve people's
lives. This is where it's happening. This is where you'll help
solve the problems that have never been solved. We're freeing
information so it can be used safely and securely wherever it's
needed. We're creating the very best ideas that can most easily be
put into action to help our clients improve the quality of care and
lower costs for millions. This is where the best and the brightest
work together to make positive change a reality. This is the place
to do your life's best work.SMColorado, Connecticut or Nevada
Residents Only: The salary range for Colorado residents is $26.15 -
$46.63. The salary range for Connecticut / Nevada residents is
$28.85 - $51.30. Pay is based on several factors including but not
limited to education, work experience, certifications, etc. In
addition to your salary, UnitedHealth Group offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). No matter where or when
you begin a career with UnitedHealth Group, you'll find a
far-reaching choice of benefits and incentives.Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Hartford , Senior CES Product Support Analyst - Remote, Professions , Hartford, Connecticut
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