Product Operations Analyst

Company: SHI International
Location: Hartford
Posted on: January 24, 2023

Job Description:

**Job Summary**SHI One is an exciting team within the Advanced Solutions Group of SHI that is building new digital experiences for our internal users, customers and partners.The Product Operations Analyst enables our Product Management team to quickly make data-driven decisions. They synthesize data from multiple systems into cohesive reports and dashboards that inform strategic direction and accurately track progress towards goals. They instrument and maintain a metrics platform to set standards for how Product data is collected and reported against. Their collaboration with other business units to drive consensus and alignment related to ongoing Product initiatives. Then facilitate recurring Product meetings and standardize product processes. They will be responsible for conduct coaching, training, and Product overview sessions for various teams throughout the organization.**About Us**Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services. SHI currently has 5,000 employees worldwide.To learn more about SHI International Corp, visit our website: www.shi.com/careers**What SHI Can Offer:**+ World Class Facility includes on site gyms and cafeterias+ Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy+ Work in an up-beat, creative, and fun environment+ Benefits including medical, vision, dental, 401K, and flexible spending**Responsibilities**_Include but not limited to:_+ Provide the Product Management team accurate data to ensure they can make decisions in real time and tell concrete stories related to our Product strategy.+ Improve efficiency for the Product Management team to make decisions.+ Establish and maintain a metrics platform to report against goals, outcomes, roadmaps, progress, capacity, and costs.+ Collaborate effectively with Product Managers, Product Designers, Architects, Development Managers, and stakeholders to achieve tangible business outcomes.+ Standardize Product processes, including but not limited to meeting cadences, experimentation tracking and feedback, feature documentation, collecting usage data and creating and maintaining roadmaps.+ Organize and run various Product meetings around planning, progress towards goals, roadmap updates and sales enablement.+ Drive alignment between Product Management, Sales, and Development teams.**Qualifications**+ Bachelors degree or relevant work experience required+ 5+ years of relevant Project or Product Management experience.+ Proven experience in project management of complex deliverables with limited resources+ Experience with agile software development methodologies**Required Skills**+ Superb brokering skills: regularly achieve consensus between teams and individuals, with a focus on simplicity.+ Experience building reports within an analytics platform.+ A track record for improving processes and operations to solve business problems.+ Knowledge of agile and scrum software development methodologies.+ Excellent interpersonal communication and strong verbal and written English skills.**Preferred Qualifications/Skills**+ Previous experience creating and maintaining Product roadmaps.+ Custom report development using PowerBI or related tooling.+ Experience establishing and tracking objectives and key results.+ Experience with Product Management tools such as ProdPad, Amplitude, Pendo.+ Experience with prototyping, surveying, and user research initiatives.+ Experience working with public clouds such as AWS, Azure and GCP.\#LI-HW1**Unique Requirements**+ 25% of travel may be required to partner conferences/events or customer sites as needed**Additional Information**+ The estimated annual pay range for this position is $80,000 - $120,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.+ Equal Employment Opportunity - M/F/Disability/Protected Veteran Status**Job Wrapping 1**\#LI-HW1Refer a friend to this job (https://careers-shi.icims.com/jobs/12840/product-operations-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949)**Need help finding the right job?**We can recommend jobs specifically for you!**Job Locations** _US-Remote_**Requisition ID** _2022-12840_**Approved Min (Total Target Comp)** _USD $80,000.00/Yr._**Approved Max (Total Target Comp)** _USD $120,000.00/Yr._**Compensation Structure** _Base Plus Bonus_**Category** _Technical Presales/Post Sales_

Keywords: SHI International, Hartford , Product Operations Analyst, Professions , Hartford, Connecticut