Information Account Consultant-RMIS
Company: Travelers Canada
Location: Hartford
Posted on: May 18, 2023
Job Description:
Information Account Consultant-RMIS page is loaded Information
Account Consultant-RMIS Apply locations CT - Hartford time type
Full time posted on Posted 2 Days Ago job requisition id R-25615
Who Are We? Taking care of our customers, our communities and each
other. That's the Travelers Promise. By honoring this commitment,
we have maintained our reputation as one of the best property
casualty insurers in the industry for over 160 years. Join us to
discover a culture that is rooted in innovation and thrives on
collaboration. Imagine loving what you do and where you do it. Job
Category Data Analytics, UnderwritingCompensation OverviewThe
annual base salary range provided for this position is a nationwide
market range and represents a broad range of salaries for this role
across the country. The actual salary for this position will be
determined by a number of factors, including the scope, complexity
and location of the role; the skills, education, training,
credentials and experience of the candidate; and other conditions
of employment. As part of our comprehensive compensation and
benefits program, employees are also eligible for performance-based
cash incentive awards.Salary Range$71,500.00 - $118,000.00 Target
Openings 3 What Is the Opportunity? The mission of Travelers Risk
Management Information Services (RMIS) is to continually deliver
relevant customer-focused tools and dedicated consultative services
to enable customers and brokers to effectively and proactively
manage losses. The Information Account Consultant, RMIS (IAC) is
responsible for the marketing, implementation, and dedicated data
and analytics support of our mid to large-sized account customers,
brokers, and agents. As a member of the service team, the IAC will
work alongside our underwriting and claim partners to deliver
industry-leading risk management information products and resources
in support of our customers' overall risk management programs. As
an IAC, you will work with increasing independence to support mid
to large-sized account customers and agents on accounts of
generally moderate complexity. You will also act as a data and
analytics lead and resource to less experienced Information Account
Executives, underwriters, Claim Account Executives, and other
internal service partners.What Will You Do?
- In partnership with Account Executives within Middle Market and
National Accounts, develop and execute a successful marketing
strategy to attract and retain new accounts. This may include
delivering presentations to potential customers, agents, and
brokers that highlight RMIS products and services. At this level,
you are expected to demonstrate a growing aptitude for tailoring
such sales pitches to the unique needs of prospective
customers.
- Work with customers, agents, and brokers to successfully
implement new accounts. Account implementation entails identifying
the data needs and organizational structure of a given business and
tailoring our risk management products and services to best meet
those needs. Successful implementation requires ongoing maintenance
as customers' businesses and data requirements evolve. As an IAC,
you are expected to take more initiative in proactively suggesting
alterations to RMIS products to better suit the needs of
customers.
- Provide continual customer service to internal and external
stakeholders. This includes conducting additional product
trainings, customizing and re-customizing RMIS products,
troubleshooting product issues, as well as assisting with various
programming and reporting requests, among other tasks.
- Analyze loss experiences, identify data trends and outliers in
claims data, create competitive benchmarking analyses, and
effectively communicate results to relevant internal and external
customers.
- Monitor and analyze the flow of information through RMIS
applications and the efficiency of our internal business processes
and recommend enhancements to improve customer experiences.
- Contribute to RMIS-wide application and/or business process
improvement initiatives.
- Perform other duties as assigned.What Will Our Ideal Candidate
Have?
- Bachelor's degree in finance, computer science, or risk
management preferred.
- Three years of claim, workers' compensation, risk management
information, or data and analytics experience preferred.
- Advanced knowledge of the Property Casualty insurance business,
products, and services.
- Advanced written, oral and presentation skills; ability to
communicate persuasively and interact effectively with all levels
of company management and clients.
- Advanced knowledge of Claim and Risk Management
applications.
- Advanced knowledge of Data Analytics tools and software: Power
BI, Tableau.
- Advanced knowledge of the Risk Management Information Systems
products and programs.
- Advanced knowledge of Microsoft Word, Excel, PowerPoint, and
Outlook.
- Ability to develop effective working relationships with
internal (business unit staff, information systems staff) and
external contacts (brokers, agents).
- Ability to coach and train others.What is a Must Have?
- Bachelor's degree.
- Two years of claim, workers' compensation, risk management
information, or data and analytics experience.What Is in It for
You?
- Health Insurance: Employees and their eligible family members -
including spouses, domestic partners, and children - are eligible
for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions
dollar-for-dollar up to your first 5% of eligible pay, subject to
an annual maximum. If you have student loan debt, you can enroll in
the Paying it Forward Savings Program. When you make a payment
toward your student loan, Travelers will make an annual
contribution into your 401(k) account. You are also eligible for a
Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of
20 days Paid Time Off annually, plus nine paid company
Holidays.
- Wellness Program: The Travelers wellness program is comprised
of tools and resources that empower you to achieve your wellness
goals. In addition, our Life Balance program provides access to
professional counseling services, life coaching and other resources
to support your daily life needs. Through Life Balance, you're
eligible for five free counseling sessions with a licensed
therapist.
- Volunteer Encouragement: We have a deep commitment to the
communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that
enables you to give back to the charity of your choice. Employment
PracticesTravelers is an equal opportunity employer. We believe
that we can deliver the very best products and services when our
workforce reflects the diverse customers and communities we serve.
We are committed to recruiting, retaining and developing the
diverse talent of all of our employees and fostering an inclusive
workplace, where we celebrate differences, promote belonging, and
work together to deliver extraordinary results. -
If you are a candidate and have specific questions regarding the
physical requirements of this role, please send us an email so we
may assist you.
Travelers reserves the right to fill this position at a level above
or below the level included in this posting. To learn more about
our comprehensive benefit programs please visit
http://careers.travelers.com/life-at-travelers/benefits/ . About Us
- Travelers has 30,000 employees in the United States, Canada,
the United Kingdom, Ireland and Brazil. > > Explore life at
Travelers .
- We have 8 diversity networks, employee-led organizations
dedicated to fostering the development and success of our
employees. > > Discover diversity and inclusion .
- Employees and their eligible family members - including
spouses, domestic partners and children - are eligible for coverage
from the first day of employment. > > Explore benefits .
- Travelers has been recognized by organizations such as Forbes,
Human Rights Campaign Foundation, and Military Times. > >
Read more about recognition .
- Our employees are valuable assets to their hometowns, giving
more than 100,000 hours of their time toward important causes each
year. > > Learn about community involvement .
- Imagine other opportunities here .
Keywords: Travelers Canada, Hartford , Information Account Consultant-RMIS, Professions , Hartford, Connecticut
Didn't find what you're looking for? Search again!
Loading more jobs...