Licensed Virtual Inside Sales Agents - WAH/ Nationwide

Company: Humana
Location: Hartford
Posted on: March 16, 2023

Job Description:

Description


Humana's Inside Sales Agents are our member's partners in their healthcare journey. As a customer-centric company, our top priority has always been the health of the people we serve. Our decades of experience helping millions of members, and our continuous learning on how to meet their evolving needs, fuels our purpose and our passion for serving our customers.

Every year customers are deciding on their health insurance and drug benefits for the following year. To be competitive in this market, we must not only have top-notch plans, but have a team that provides quality leading consumer experiences.


Responsibilities


As a valued member of our inclusive culture, you will be a part of furthering the overall relationships/experiences with members by offering year-round diverse suite of sales products through inbound calls and outreach to existing members.


Don't worry! - -Humana will provide training for our portfolio, systems, and sales techniques. - We welcome candidates with diverse professional backgrounds!


Here is what we need your help with:

• 
  
• Use knowledge of the product portfolio training to accurately assess the distinct needs of different consumers, explain the differences between various health insurance options, and assist the consumer in selecting coverage that meets their unique needs.
  
• Use a consumer-centric, consultative selling approach to align our consumers' healthcare needs with appropriate products from Humana's portfolio, including but not limited to Medicare, dental and vision.
  
• Model a high level of professionalism, integrity, and quality with every inbound and outbound consumer phone interaction.
  
• Department Hours - Shift could fall between the business hours of 8:00 am to 11:00 pm local time. - Hours are subject to change based on business needs.
  
• Training Hours - Training will start day one of employment and run the first 7 weeks with a schedule of 10:30 am to 7:00 pm EST. - Attendance is vital for success.
  
  

Keywords: Humana, Hartford , Licensed Virtual Inside Sales Agents - WAH/ Nationwide, Sales , Hartford, Connecticut