Partner Experience Manager
Company: Global Payment Holding Company
Location: Brockton
Posted on: February 9, 2026
|
|
|
Job Description:
Every day, Global Payments makes it possible for millions of
people to move money between buyers and sellers using our payments
solutions for credit, debit, prepaid and merchant services. Our
worldwide team helps over 3 million companies, more than 1,300
financial institutions and over 600 million cardholders grow with
confidence and achieve amazing results. We are driven by our
passion for success and we are proud to deliver best-in-class
payment technology and software solutions. Join our dynamic team
and make your mark on the payments technology landscape of
tomorrow. We are seeking an experienced business development
manager to oversee the development and evolution of partner-facing
systems, products and experiences . This role combines project
leadership with a strong focus on partner engagement, industry
insights, and cross-functional alignment Partner Engagement &
Insights Conduct structured surveys to capture partner experiences,
satisfaction levels, and areas for improvement. Host discussions
with key partners to gather qualitative insights, address concerns,
and explore strategic opportunities. Analyze findings to highlight
gaps in the Global Payments–partner model and create data-driven
recommendations for improvement. Share improvements transparently
with partners to reinforce trust and collaboration. Industry &
Market Intelligence Track industry reports, competitor strategies,
and emerging trends that may impact Global Payments and our
partners. Analyze key market indicators , including partner demand
and regulatory shifts. Share insights with internal sales teams to
improve partner support and effectiveness. Communicate relevant
market shifts to partners, reinforcing Global Payments’ role as an
innovative and forward-looking partner . Internal Partner Team
Support Collect structured feedback from sales and partner
development teams on partner experience, enablement resources, and
challenges in supporting partners. Analyze findings to identify
trends, improvement areas, and actionable next steps . Provide
training, tools, and content to sales and partner development teams
to ensure they are equipped to effectively support partners. Act as
a bridge between partner-facing teams and internal stakeholders to
close gaps and drive improvements. Collaboration & Roadmap
Execution Align with Sales, Marketing, and Product teams to turn
partner and market insights into actionable initiatives. Translate
business requirements into engineering plans that improve the
overall partner journey. Team Leadership & Delivery Lead and coach
cross-functional teams Foster a culture of quality, agility, and
continuous improvement. Ensure timely delivery of initiatives that
drive measurable value for partners. The above represents the
expected $90,000 - 100,000 range for this job requisition .
Ultimately , in determining your pay , we'll consider your location
, experience and other job related factors. Global Payments Inc. is
an equal opportunity employer. Global Payments provides equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex (including
pregnancy), national origin, ancestry, age, marital status, sexual
orientation, gender identity or expression, disability, veteran
status, genetic information or any other basis protected by law. If
you wish to request reasonable accommodations related to applying
for employment or provide feedback about the accessibility of this
website, please contact jobs@globalpay.com .
Keywords: Global Payment Holding Company, Hartford , Partner Experience Manager, Sales , Brockton, Connecticut
