Inside Sales Associate

Company: Superior Products Distributors Inc
Location: Bridgeport
Posted on: February 14, 2026

Job Description:

Job Description Job Description Schedule: Monday - Friday, 7:00 am - 4:00 pm Job Summary We are seeking a customer?focused Inside Sales Associate to support daily counter operations, assist customers with equipment sales and rentals, and ensure efficient, high?quality service in a fast?paced environment. This role is essential to improving customer experience, increasing revenue, and providing additional coverage for both in?store and phone?based support. Candidates should have strong communication skills, sales experience, and knowledge of the equipment and products we offer. Key Responsibilities Provide superior customer service to walk?in and call?in customers, assessing needs and recommending appropriate equipment or products. Coordinate and schedule equipment rentals, including pickups, deliveries, and transfers. Ensure all customer interactions are completed professionally, accurately, and in a timely manner. Maintain a clean, organized, and efficient counter and showroom workspace. Support revenue growth by helping expand rental and sales opportunities. Follow and adhere to all company policies, procedures, and operational processes. Manage rental equipment check?ins in accordance with company guidelines. Handle customer inquiries and issues at the counter and via phone, ensuring prompt service and resolution. Assist with inventory management, including coordinating transfers, monitoring stock levels, and resolving discrepancies. Build and maintain strong customer relationships, including addressing service concerns and managing complaints with professionalism. Perform other duties as assigned to support daily operations, ensure smooth branch workflow, and contribute to overall team success. Qualifications Knowledge of construction equipment and products we sell (or willingness to learn quickly). Prior experience in sales or customer service preferred, ideally in construction equipment, industrial supply, or a related industry. Proficiency in Microsoft Office (Excel, Word, Outlook, Teams). Ability to multitask effectively and manage time in a fast?paced environment. High school diploma or GED required. Strong communication and customer service skills. High attention to detail with strong organizational and inventory?management abilities. About Superior Product Distributors, Inc. Superior Product Distributors, Inc. has been Southern New England’s largest independent, family-owned supplier of construction products and services since 1967. We offer a wide range of top-tier construction materials, jobsite equipment & supplies, jobsite technology, equipment rentals, and expert services to contractors and homeowners—all backed by our commitment to exceptional customer support. At Superior, we value the relationships we build with our employees, customers, and partners, and we are dedicated to fostering a workplace where your contributions make a difference. Check Out Our Website: Careers – Superior Network of Companies | Superior Rental CT - Equipment Rentals Made Easy - Why Choose Superior? At Superior, you're not just joining a company, you’re joining a team rooted in tradition, driven by values, and united by a shared commitment to excellence. We believe in creating a workplace where people feel supported, valued, and empowered to grow. Whether you’re just starting out or bringing years of industry experience, you'll find real opportunities to develop your skills, take on new challenges, and make a lasting impact. We offer a comprehensive benefits package designed to support your health, work-life balance, and financial goals. Enjoy medical, dental, and vision coverage, an HSA with employer contributions, a 401(k) with company match, and company-paid long-term disability and life insurance. We prioritize your well-being with generous paid time off, sick time, holidays, and weekly pay every Friday. Plus, we provide employee discounts, wellness programs, and EAP access to help you thrive both personally and professionally. If you're looking for a place where your work matters—and where integrity, teamwork, and dedication are more than just words—we invite you to build your future with Superior. Superior is proud to be an equal opportunity employer. We encourage all qualified applicants, regardless of sex, race, religion, national origin, age, disability, sexual orientation, gender identity, or expression, to apply. All job offers are contingent upon successfully passing a pre-employment drug screen, background check, and providing proof of eligibility to work in the United States.

Keywords: Superior Products Distributors Inc, Hartford , Inside Sales Associate, Sales , Bridgeport, Connecticut