Senior Director Quality
Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 4, 2026
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Job Description:
Description Position at MTA Construction & Development This
position is eligible for telework , which is currently one day per
week. New hires are eligible to apply 30 days after their effective
date of hire. JOB TITLE: Senior Director, Quality AGENCY:
Construction & Development DEPT/DIV: Delivery /Delivery Service
Office REPORTS TO: Vice President, Program Executive WORK LOCATION:
2 Broadway HOURS OF WORK: 8 : 3 0 AM to 5: 0 0 P M or as required
(7.5HR/ DAY ) JOB FAMILY : CON Grade: 007 SALARY RANGE : $1 49,247
to $186,559 DEADLINE: Open Until Filled S ummary The Senior
Director of Quality will lead the MTA C&D quality function to
ensure the o ngoing development and improvement of the established
ISO 9001 registered Quality Management System . Responsibilities
Serves as the senior Quality Management representative to work with
Business Units/Delivery Services for the effective and timely
implementation of quality requirements, processes , and systems to
ensure successful execution of the MTA C&D Capital Program,
including: D evelopment and approval of Consultant and Contractor
Quality Programs to meet contractual requirements . O ngoing
oversight , reviews , and assessment s of Consultant and Contractor
implementation of approved Quality Programs . T imely submittal,
review , and update of required Consultant and Contractor quality
documentation . O ngoing monitoring and oversight of Contractor
execution of the required Quality Plan and Inspection & Test
activities . E ffective initiation and implementation of Corrective
Action programs to ensure timely resolution of project issues . E
ducation, training , and guidance on q uality m anagement concepts
and techniques to ensure awareness and effective implementation of
established processes and requirements . Works with C&D
Corporate Quality personnel to identify and initiate improvements
in C&D processes, requirements , and activities to ensure the
successful execution of the MTA C&D Capital Program. Education
and Experience Bachelor’s degree in Engineering , Architecture,
Construction , Project Management, Transportation, or a related
field. Must have a minimum of twelve (12) years of related
experience . Must have a minimum of six (6) years in a management
or supervisory role and/or project/quality manager role in a large,
multi-faceted organization. Competencies: Licensed Professional
Engineer or Registered Architect desirable. CQA/CQE or Exemplar
Global Certifications preferred. Significant experience in
developing and implementing Quality Management Systems to meet
established organizational goals and processes, including ISO 9001
Standard requirements Significant experience in project management
for major construction projects or project controls with highly
complex systems is preferred. Substantial experience leading and
managing contractors, subcontractors, or vendors. Excellent
communication and interpersonal skills. Demonstrated building
relationships and working collaboratively with stakeholders at all
internal levels within the organization. Demonstrated ability to
work in a high - profile, high - pressure environment effectively.
Must have focus and ability to deliver results, organizational
effectiveness, and continuous improvement. Must be a proven leader
as a change agent and creative/innovative thinker with the ability
to align business goals with solutions to drive process
improvements. Must possess excellent team - building , listening,
problem - solving, and prioritization skills. Other Information
Pursuant to the New York State Public Officers Law & the MTA Code
of Ethics, all employees who hold a policymaking position must file
an Annual Statement of Financial Disclosure (FDS) with the NYS
Commission on Ethics and Lobbying in Government (the “Commission”).
Selection Criteria Based on the evaluation of education, skills,
experience, and interview. How to Apply MTA employees must apply
via My MTA Portal. You can submit an online application by logging
into My MTA Portal, clicking the My Job Search ribbon, and
selecting the “Careers” link. Logging in through My MTA Portal will
link your BSC ID number to your job application to identify you as
an internal applicant. Equal Employment Opportunity MTA and its
subsidiary and affiliated agencies are Equal Opportunity Employers,
including with respect to veteran status and individuals with
disabilities. The MTA encourages qualified applicants from diverse
backgrounds, experiences, and abilities, including military service
members, to appl y .
Keywords: Metropolitan Transportation Authority, Hartford , Senior Director Quality, Science, Research & Development , New York City, Connecticut
